Arnie Bauer Buick GMC Cadillac - Service Center

I was very disappointed in my service the reason why I came was my airbag in my 2020 Cadillac XT six they had my car for 2 1/2 days and that was unacceptable so I have no good reviews at this time came was my airbag in my 2020 Cadillac XT six they had my car for 2 1/2 days and that was unacceptable so I have no good reviews at this time More

The service was excellent. The service staff is very professional and courteous. The staff is always friendly and makes you feel welcome. I am completely happy with the service provided. professional and courteous. The staff is always friendly and makes you feel welcome. I am completely happy with the service provided. More

7:00 am appointment for oil change was there for 2.5 hours HORRIBLE. This only pertains to the Service Department Sales Department is great. hours HORRIBLE. This only pertains to the Service Department Sales Department is great. More

I really like the car! Sales guy told me he’d call me in few days to see how all’s going. Never heard from him? 🤔. Also, discovered headlights aren’t bright? I’ve seen other XT5”s with bright white headli few days to see how all’s going. Never heard from him? 🤔. Also, discovered headlights aren’t bright? I’ve seen other XT5”s with bright white headlights! I took car back to your service department and guy told me changing bulbs couldn’t be done! 😡 Don’t believe it!!! More

Been with this dealership since 1969 I’ve bought several cars two trucks fairly good dealership Service department Lots of repairs over the years so far a good job cars two trucks fairly good dealership Service department Lots of repairs over the years so far a good job More

I was greeted and asked what service I needed.Bill kept me informed on progress of my car and what additional services it needed. The waiting room was clean and masks were required. me informed on progress of my car and what additional services it needed. The waiting room was clean and masks were required. More

The service was excellent and professional. The employees were also observing all the protocols of covid 19. I do plan to return for future services. employees were also observing all the protocols of covid 19. I do plan to return for future services. More

I always have the best service when dealing with the service department. A couple of times in the past the technicians have missed a couple of things. But I have never been charged for work that was not service department. A couple of times in the past the technicians have missed a couple of things. But I have never been charged for work that was not done. They also correct the issue. More

I called for an appointment Monday afternoon and was able to get in the next day. I worked with Chris both days. His service was professional and respectful. to get in the next day. I worked with Chris both days. His service was professional and respectful. More

Provided service in a very timely manner. It was less costly than quoted. I am sure we will use their service in the future, thanks. costly than quoted. I am sure we will use their service in the future, thanks. More