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Arnie Bauer Buick GMC Cadillac - Service Center

Matteson, IL

4.3
1,470 Reviews
Call Service Center (708) 720-2000

1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center

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July 11, 2022

Angie helped me out and she was great. I will be coming back to have my car serviced More

by nedcopeland57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Vencill
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July 11, 2022

Obtaining an appointment was quick, staff were very friendly, car wash was awesome and waiting area was very comfortable. More

by Shelinajenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Vencill
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July 11, 2022

I spent over $6000 and they didn’t even vacuum my car but Angie was nice More

by lizhmatteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica McCormick
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Jul 12, 2022 -

Arnie Bauer Buick GMC Cadillac responded

Hello Elizabeth. We greatly appreciate your time and business with us at Arnie Bauer. Your vehicle most certainly should have been vacuumed and cleaned upon completion of the repair. I do apologize this was not done for you. Is there a way I can set up a complimentary detail for you on the Cadillac? I can also pick up the vehicle at your home and then return to you as the detail is complete! I have left a voicemail for you with all my contact information. Jessica @ 708-720-7363. I look forward to assisting you !

July 11, 2022

Great job, always guarantee the time and work when the repairs will be completed. Thanks More

by CKINGFOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
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July 11, 2022

Always courteous & give a reasonable estimate B4 they do the work Could use more charging stations 4 phones & laptops More

by jhjjr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Bill Neibert, Jessica McCormick
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July 06, 2022

What I like is the quick way they handle the oil changes. you’re in an out and every one is so polite an cheerful!! More

by brelacour
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Vince , Fatima Yamout
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July 05, 2022

Excellent service very seventh satisfied very friendly quick completely satisfied Completely satisfied the salesman made me laugh he made my day thank you so much More

by Rosiehall1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vince sroka
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July 04, 2022

Amazing service from beginning to end. Absolutely excellent service and care. From communicating pickup and dropoff. More

by Alice Isaac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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July 03, 2022

Excellent service! Purchased my car from here and wouldn’t dare think to take it anywhere else for service! More

by julius.l.jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
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July 01, 2022

I feel the dealership is very professional and customer service is good although we had an issue with the car. More

by reames.catherine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Estes
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