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Arnie Bauer Buick GMC Cadillac - Service Center
Matteson, IL
1,470 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,470 Reviews of Arnie Bauer Buick GMC Cadillac - Service Center
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July 02, 2020
Outstanding service yet again. Great communication and follow up. Ill def continue using them in the future. Gold star service. Thank you for being so amazing. follow up. Ill def continue using them in the future. Gold star service. Thank you for being so amazing. More
by JAMIELEMMONS
Verified CustomerEmployees Worked With
Corey Dockery
July 02, 2020
I went in thinking I needed so many services done on my vehicle... but I was told I did not need half of what i thought .... OTHER PLACES WOULD HAVE JUST DID STUFF AND CHARGED UP ... I felt reaaly good abo vehicle... but I was told I did not need half of what i thought .... OTHER PLACES WOULD HAVE JUST DID STUFF AND CHARGED UP ... I felt reaaly good about my experience... thanks Adam and the mechanic. I WILL BE BACK ... PLEASE CONTINUE TO BE HONEST AND TRUE. !!! Adam please add his name to this because i did get his name More
by tjbaby
Employees Worked With
Adam Estes
July 01, 2020
Bill was knowledgable, courteous and very professional. He was helpful with answering all my questions and concerns. Would always give Bill a positive referral to any other customer. He was helpful with answering all my questions and concerns. Would always give Bill a positive referral to any other customer. More
by BLESSED853
Employees Worked With
Bill, Neibert, Bill Neibert
July 01, 2020
I appreciate the service that I received and I will be more than happy to return with any other problems or issues or even if I decide to buy a new vehicle in the future more than happy to return with any other problems or issues or even if I decide to buy a new vehicle in the future More
by BRUCEGASTONSR
Employees Worked With
Mark Diehl
June 30, 2020
Knew what I wanted done and did it! Not able to drive yet and my car was sick - they arranged pick up and took care of all my problems and delivered it back to me. So very thankful and Not able to drive yet and my car was sick - they arranged pick up and took care of all my problems and delivered it back to me. So very thankful and hope to be able to drive again soon. More
by classc1
Employees Worked With
dave stefan, Adam Estes
June 29, 2020
Although I did not purchase my Silverado at Arnie Bauer.. servicing my 2020 Silverado with Mark Diehl was 10 out of 10 Stars! Mark made my 1st servicing experience a great one! After only servicing with one servicing my 2020 Silverado with Mark Diehl was 10 out of 10 Stars! Mark made my 1st servicing experience a great one! After only servicing with one shop for the last 10 years .. The adjustment to GMC Arnie Bauer was a no brainer when dealing with Mark Diehl! thank you Mark! More
by B.Brandon
Employees Worked With
Mark Diehl
June 29, 2020
The service staff are affable and always a pleasure to deal with.. Mike is knowledgeable, and ensures that he advises on all service needs of your vehicle. deal with.. Mike is knowledgeable, and ensures that he advises on all service needs of your vehicle. More
by victorsilmon
Employees Worked With
Mark Diehl, Mike Werner
June 28, 2020
The service writer greeted me and had the vehicle back in a short time . The vehicle was washed and dried. The service writer also informed me of future service needs. a short time . The vehicle was washed and dried. The service writer also informed me of future service needs. More
by JWELCOME
Employees Worked With
Bill Neibert
June 27, 2020
Purchased my Buick Enclave in 2011 and have had all my service done there. Mike Werner is my Service Agent. Car is always clean upon return. Plan on buying my next one there. Normally have a coupon availa service done there. Mike Werner is my Service Agent. Car is always clean upon return. Plan on buying my next one there. Normally have a coupon available which is always a little off my bill. Always recommend this dealership More
by Mammaralph
Employees Worked With
Usually is it with my salesman Tom Peggoria, Mike Werner
