Arrigo Alfa Romeo West Palm

This was hands down the worst retail experience I’ve had, especially considering the amount of money I was spending. Communication was terrible from start to finish. There was no clear line of communicati especially considering the amount of money I was spending. Communication was terrible from start to finish. There was no clear line of communication between the sales staff and management, and management actually changed midway through the deal, which completely derailed things. I never received proper follow-through, and despite ongoing discussions, I was never given a clear, written offer. Emails came from unclear addresses, texts came from random numbers, and there was no confirmation of anything—overall it felt disorganized and sketchy. When I came in to finalize the deal (after giving two days’ notice), I ended up waiting over an hour because one employee quit and the general manager wasn’t even there. No backup plan, no urgency, no accountability. I was purchasing a used Audi, not an Alfa Romeo, and it was obvious they didn’t care about my deal because it wasn’t their brand and likely wasn’t as profitable for them. That lack of interest was clear in how I was treated, and I genuinely felt taken advantage of by the end. I would not have completed this purchase if it hadn’t been the exact used car I was looking for. Horrible experience overall. I do not recommend this dealership at all. More

Great service advisor. ..was always communicating with new to see the status of the car. Always on top of there work ..was always communicating with new to see the status of the car. Always on top of there work More

Attentive to any problems Set me up with a loaner right away. Very easy return and pickup away. Very easy return and pickup More

Had to wait a month for parts to arrive. I would have done things differently if I knew it would take that long for motor mounts to arrive. The inconvenience was the problem and perhaps bett I would have done things differently if I knew it would take that long for motor mounts to arrive. The inconvenience was the problem and perhaps better communication about options. More

chris delivered the car on time chris was great bought 2 new tires they balanced them but you are not going to sell expensive Maseratis next to bargain basement Alfa bring Maserati back with Ferrari new tires they balanced them but you are not going to sell expensive Maseratis next to bargain basement Alfa bring Maserati back with Ferrari More

GM is not a good person. Would never buy anything from them again. Not good. Would never buy anything from them again. Not good. More

Brandon was fantastic to work with throughout the entire process. He was extremely patient, knowledgeable, and genuinely helpful from start to finish. He helped me get into a wonderful 2025 Hyundai Palisade process. He was extremely patient, knowledgeable, and genuinely helpful from start to finish. He helped me get into a wonderful 2025 Hyundai Palisade and made sure a couple of minor issues were addressed and taken care of, which I really appreciated. Buying a car can be stressful, but Brandon made it smooth and straightforward. I would definitely recommend asking for him if you’re shopping here. More

Went in for a 12,000 mile service they told me I needed 2 rear tires they were not bad in my professional opinion and I have 50 vehicles. I would rather drive few more thousand miles and replace all 4 tires. rear tires they were not bad in my professional opinion and I have 50 vehicles. I would rather drive few more thousand miles and replace all 4 tires. They said they rotated but did not . I had to call them out on it then they admitted it and took 50.00 . The fact is I wanted them rotated. Service was poor I would not recommend this dealership . Think I will trade car and do something else . More

Daniel the sales person was great. The method of closing the deal hasn't changed. Its car dealership standard operating procedure. But I made it through. The method of closing the deal hasn't changed. Its car dealership standard operating procedure. But I made it through. More

Working with Brandon and the rest of the team was an outstanding experience. If you’re looking for a car and want a transparent, stress-free buying process, this is the place to go. outstanding experience. If you’re looking for a car and want a transparent, stress-free buying process, this is the place to go. More