Arrigo Alfa Romeo West Palm - Service Center

I would only recommend this service center if the person I was recommending it to wanted a "Fiat" manufacturer center. I own a Fiat 500 and I bring it here for servicing. Every other service center I I was recommending it to wanted a "Fiat" manufacturer center. I own a Fiat 500 and I bring it here for servicing. Every other service center I have ever been to, including Fiat in Clearwater (where I bought the car) has been friendlier and I was able to speak with the mechanics. Not at Arrigo. Also, other than routine service, prices are expensive. Asked for an estimate to fix my headliner (material on the inside roof of car) which was falling down. They gave me a price of $1400. Outrageous, for a piece of polyester, which could easily be reused! Got it taken care of locally for $400. If I didn't want manufacturer servicing I would bring it someplace else. Not thrilled with this service center. Sorry... More

Horrrible Awful experience so upsetting, will be dealing with dealership 3.5 hours away who were awsome, a spider. in worst shape than when brought in. Awful experience so upsetting, will be dealing with dealership 3.5 hours away who were awsome, a spider. in worst shape than when brought in. More

Excellent. Tyler Fleming was the service advisor helping me and was very courteous, answered all questions, knew his product and had me taken care of in one hour Tyler Fleming was the service advisor helping me and was very courteous, answered all questions, knew his product and had me taken care of in one hour with a complimentary car wash! More

More than just service From the purchase to the service, the most pleasant experience I have ever had regarding my transportation needs. The sales department was well inf From the purchase to the service, the most pleasant experience I have ever had regarding my transportation needs. The sales department was well informed, familiar with their product and dealt with me as a PERSON, not just a prospect for another sale. A follow up for an appearance issue was also a delight. The service managers both greeted me, showed concern for my issues at hand and resolved them in a matter of minutes. More

Service 2 1/2 hours to get an oil change. The new guy from Pittsburgh was great he was trying to help me speed it up he kept checking for me, I'll never go 2 1/2 hours to get an oil change. The new guy from Pittsburgh was great he was trying to help me speed it up he kept checking for me, I'll never go again it's sucked actually Then finally after the oil change it sat so long, went to look for my car and then they brought it to the other side to get it washed. Too long, no reason for it I'm a businesswoman , would never leave a customer sitting there for 2 1/2 hours, this was terrible ! the last time I got my oil change in Connecticut it took 20 minutes. It was not busy there was no reason for it Diane More

excellent service. made sure we were comfortable and happy. cared about our experience. .everybody was concerned that we were properly taken care of. comfortab service. made sure we were comfortable and happy. cared about our experience. .everybody was concerned that we were properly taken care of. comfortable waiting area . More

Service Manager and Department are Terrific! Tricia is a terrific! She always has a smile and is willing to assist with the maintenance on our three Fiats! We are very happy! Tricia is a terrific! She always has a smile and is willing to assist with the maintenance on our three Fiats! We are very happy! More

Enjoy the endless loop of their phone system If you enjoy spending an eternity on hold, only to be redirected to the start once they hang up on you, give them a call. These guys are terrible. If you enjoy spending an eternity on hold, only to be redirected to the start once they hang up on you, give them a call. These guys are terrible. They have total disdain for their customers. More

Service manager is the best manger I have experienced. Service manager is so well organized and trustworthy with servicing my current Fiat and my previous Fiat. I continue to feel that service of a car i Service manager is so well organized and trustworthy with servicing my current Fiat and my previous Fiat. I continue to feel that service of a car is the most important reason to purchase from a dealership. More