Arrigo Alfa Romeo West Palm - Service Center

He tenido es placer de tener vendedor y un super agente de servicio en el taller. Han satisfecho todas mis dudas dado solución a cada una de las situaciones que se ha presentado mi vehículo estas si han s de servicio en el taller. Han satisfecho todas mis dudas dado solución a cada una de las situaciones que se ha presentado mi vehículo estas si han sido demasiadas para mi gusto aunque vivo enamorada de mi coche. Han sido muy atentos cordiales. Muy educados y sobre todo me han tenido mucha paciencia. Es un placer desde el día uno manejar un Alfa Romeo. I have had the pleasure of having a salesman and a super service agent in the workshop. They have answered all my questions and provided solutions to each of the situations that my vehicle has had. These have been too many for my liking, although I am in love with my car. They have been very attentive and cordial. Very polite and above all they have been very patient with me. It is a pleasure from day one to drive an Alfa Romeo. More

Everyone was pleasant and accommodating. Claudio was very nice. Service with a smile. Thank you. Claudio was very nice. Service with a smile. Thank you. More

Had a great experience with Chris Francis from service. Great communication and kept me informed. Great communication and kept me informed. More

Brought car in for brake job. Months later, I noticed lug nut missing. Turns out hub was stripped. It’s my wife’s car & she does alot of highway driving. I now can’t let her drive Months later, I noticed lug nut missing. Turns out hub was stripped. It’s my wife’s car & she does alot of highway driving. I now can’t let her drive on the highway with 3 lugnuts! Brought car back in and Service Manager agreed to replace hub at no cost to me. Arrigo did the right thing & I am a satisfied customer. More

I was treated with professionalism and courtesy from the minute I called and spoke with Chris in Service. My car was repaired in a very quick manner and it was also picked up with road service. An uber wa minute I called and spoke with Chris in Service. My car was repaired in a very quick manner and it was also picked up with road service. An uber was sent when it was time to pick up car which made it very easy. More

Well-worth the trip from anywhere for a dealership who has a service department with integrity! has a service department with integrity! More

Charged $120 for a $75 oil change. Charged $900 for a $300 (that’s parts and labor) window motor replacement. Took the door apart and when they found out I wouldn’t pay that much for t Charged $900 for a $300 (that’s parts and labor) window motor replacement. Took the door apart and when they found out I wouldn’t pay that much for the job, they didn’t even put the window back in place (which another mechanic was able to do without difficulty BEFORE fixing it) but left me with an open window which I had to cover with a bag. $160 later (assessment fee) they called me right before they closed to arrange for the pick up. They’ll take care of you if you let them rip you off. Not so much if you don’t. Save your time and your money. Avoid this place. More

Sometimes, when the Waffle sends his eyes to the trees, the slow bean still sleeps. the slow bean still sleeps. More

You did the servicing and fixing and then a week and a half later I get a note from you saying I need to do brakes and air conditioning filter?? Why didn’t you do it at the same time? half later I get a note from you saying I need to do brakes and air conditioning filter?? Why didn’t you do it at the same time? More

They have been performing all the required and major services for my Fiat 500L such as 100K miles, transmission replacement, wheel hub replacement and front suspension struts replacements. My point o services for my Fiat 500L such as 100K miles, transmission replacement, wheel hub replacement and front suspension struts replacements. My point of contact has been Mr. Claudio Perez and I am very happy with him. The place is pricy but the work that they perform is good work so in my opinion ,specially in the West Palm Beach area good certified Fiat 500Ls mechanics are hard to find, is worth it. The only complaint that I have is during my last visit I needed to replace the front wheel hub so I brought with me the new part which later on I learned that it was for the rear wheel, Meanwhile the mechanic took the front wheel hub a part and when he tried to install the new part he realized that the wheel hub that I brought with me was for the rear wheel. so they charged me the full labor amount of disassembling and reassembling of the wheel hub, $700+, and I made another appointment after I received the part for the front wheel hub. Now the issue I have with this is that the mechanic never bothered to check the part that I handed to him before starting his disassembling the front wheel hub. Is he not responsible to make sure the part that is given to him is the right part? Apparently not and they fault me for it. All the mechanic had to do that day was to open the box and check the part to make sure it was the right part. Don't we all do this before taking the next step? So I am bit dumb founded that they did not even bother split the cost. I mentioned that to Mr. Perez and suggested him to first make sure the part that the customer is given them is the right part before starting the work, is that not the normal in any line of business, don't they have to check the part given to them even from their own part department before starting the work? After all they are charging high hourly price for their mechanics. Why customers are held financially responsible for the mechanic's mistake? As I wrote all he had to do was to open the box before starting any work and check out the new part. I am not saying that this is a bad place, just some of their business practices has room for improvement. I hope you find this useful. More