Arrigo CDJR Sawgrass

The service was excellent ,specially Luis that help me a lot. Finally my warranty was successful a least 1 tire. I will renew the extension warranty hopefully next month sept. Thank!! lot. Finally my warranty was successful a least 1 tire. I will renew the extension warranty hopefully next month sept. Thank!! More

Nicolas greeted me and we discussed what needed to be done and when things didn’t quite go as planned he bade it right. done and when things didn’t quite go as planned he bade it right. More

Not happy with waiting 5 days for diagnostic testing and had to rent a var had to rent a var More

Ashley is very much to the point, quick and courteous. She is definitely one Arrigo's assets. She is definitely one Arrigo's assets. More

Excellent service and good communication. They answered all my questions and helped me with my order. They answered all my questions and helped me with my order. More

Ruddy Hernandez is very professional in his work. He treated me with great kindness and cordiality. I recommend him to anyone who needs good service. He treated me with great kindness and cordiality. I recommend him to anyone who needs good service. More

Arrigo is great and offers and excellent customer service they never push you to get you onto something you don’t need and they work with you, whatever your needs are. they never push you to get you onto something you don’t need and they work with you, whatever your needs are. More

Nightmare since the beginning and still dealing with issues. Purchased brand new vehicle but the navigation does not work so they have to order a whole new radio unit. The unit is on back order and here issues. Purchased brand new vehicle but the navigation does not work so they have to order a whole new radio unit. The unit is on back order and here it is a month later and I still have not received it. Was promised a lease buyout amount in the form of a check to be sent directly to my leasing company for my trade in just to find out that it is now a month later and they still have not received payment. I am now being told they are sending ME the check and I have to send it to the leasing company myself. This could impact my credit rating due to late payment to my leasing company. False promises and no responses from most people that we dealt with. When needed a loaner vehicle I was provided with what can only be described as the company vehicle for the dealership as it was an old model Ram truck that looked like it was used for construction. Horrible odors inside. Was told this was the only vehicle that they had for a loaner. All of these issues and have only been offered a couple tanks of gas and a couple oil changes. That does not add up to the headache and stress dealing with these issues. Reached out directly to Mr Pucci only to get the assistant who said I would hair from them soon. It has now been 2 weeks and no response from the assistant or Mr Pucci. I would not be able to recommend this dealership to ANYONE!!! More

I have called and texted the service tech and the service manager a number of times. No one returns my calls and most recent text messages. When I picked up my Promaster there was no video. I wasn’t aware manager a number of times. No one returns my calls and most recent text messages. When I picked up my Promaster there was no video. I wasn’t aware there was supposed to be a video, however Jay Fernandez stated that one should have been sent to me prior to my arrival for pickup . That’s no big deal to me. I did receive a copy of the invoice, however when returning home and upon review of the paperwork I discovered that I was only given pages 3 and 4. I’m am attempting to find out why there is no page 1 and 2. PLEASE help. More

Got a great deal on a Jeep! I don’t think I would have been able to get a better deal anywhere else. They do pretty much force you into taking out a car loan which you can pay o I don’t think I would have been able to get a better deal anywhere else. They do pretty much force you into taking out a car loan which you can pay off after 6 months (they weren’t fully clear about that over the phone). More