Arrigo CDJR Sawgrass

The dealership has improved customer experience a lot over the last year. I actually hated going there before felt like no one cared about what I needed. The last couple of experiences were great. Good j over the last year. I actually hated going there before felt like no one cared about what I needed. The last couple of experiences were great. Good job cleaning that place up. More

Been going there for at least 10 years. There was definitely a patch of time in there where it was horrible to visit. In the past year it feels like the service department is finally gettin There was definitely a patch of time in there where it was horrible to visit. In the past year it feels like the service department is finally getting back to good customer service standards. Everyone has been great. And communication was excellent. If I'm going to pay an outrageous price for something I at least expect great service. So overall keep doing whatever it is that you guys are doing. More

Trust - taking into consideration this is my first visit I have not found a reason to not trust them, yet. They provided me with videos of what they found and then openly and honestly discussed my options. I have not found a reason to not trust them, yet. They provided me with videos of what they found and then openly and honestly discussed my options. More

Deplorable. It took 4 attempts and 5 loaner cars to clear my high-voltage system, and it still failed. I was dealing with Briana at FCA Stellantis (248-838-6678) It took 4 attempts and 5 loaner cars to clear my high-voltage system, and it still failed. I was dealing with Briana at FCA Stellantis (248-838-6678). Please review the notes. I do not want this discontinued vehicle. It is unsafe, and I am still afraid to plug it in. Arrigo did not provide a new charger, and I am extremely unhappy that the charger was not replaced especially because of a new hi voltage system. You need to eliminate all potential and future problems. I was also promised a full inspection of the gas engine by Briana, via a field supervisor who was supposed to come to Arrigo to observe and/or install the high-voltage system replacement. I was told the field representative was never or even came to South Florida, and not present for all of this. However, I found out from Briana yesterday that he reviewed the vehicle reports remotely from Detroit and was not physically present. I am not satisfied and want this vehicle gone as soon as possible. My wife and I are afraid to drive it and plug it in. More

Refer to a phone call from earlier today Read the notes on the account. Read the notes on the account with several conversations today with Felipe. He didn't know the GM's last name of the dealership. This on the account. Read the notes on the account with several conversations today with Felipe. He didn't know the GM's last name of the dealership. This was asking me to pay for a recall. Arrigo needs to get their business in order asap More

Rudy was awesome as always, professional and goes above and beyond to ensure you receive the best service. and beyond to ensure you receive the best service. More

Just went in and purchase some tires everything was fine The dealership was nice everything went well The dealership was nice everything went well More

Ever since Morgan took over from Arrigo it's nonstop nickel and dining, or slow service, nonstop turnover so I never have the same service advisor, etc. I won't be returning nickel and dining, or slow service, nonstop turnover so I never have the same service advisor, etc. I won't be returning More

Always excellent service from my service advisor Robert Greenberg. He is always very helpful and knowledgeable. Greenberg. He is always very helpful and knowledgeable. More

Samuel is the best! He is very kind and friendly, and the best part is that he speaks and understands your language. He is very kind and friendly, and the best part is that he speaks and understands your language. More