3,957 Reviews of Arrigo CDJR Sawgrass - Service Center
2 rear door speakers on my Ram 1500 were not working. Truck still under warranty. Upon arrival at Arrigo service I was told that it takes on average between 3 and 5 days to diagnose an issue, and can t Truck still under warranty. Upon arrival at Arrigo service I was told that it takes on average between 3 and 5 days to diagnose an issue, and can take weeks to complete repairs. Immediately the expectation that Arrigo would not be able to complete this warranty repair in a reasonable amount of time was set. After a 5 hour wait for them to diagnose the problem and tell me that the rear speakers were not working and either the amp or both speakers would need to be replaced, I was told that they would order parts and they would be in on Monday (it is now Thursday). There has been no proactive communication from anyone at Arrigo Sawgrass to update me on an ETA for the parts and when repair can be scheduled. Will be contacting FCA customer care for additional assistance. More
Excellent service, service advisor Jaylen Floyd was very professional and knowledgeable about the service and repairs. Great attitude guy. He even got me free lunch at Larry's café. 👍🏻 👍🏻 professional and knowledgeable about the service and repairs. Great attitude guy. He even got me free lunch at Larry's café. 👍🏻 👍🏻 More
Visited for my normal oil change. Samuel greeted me with a smile and made me feel welcome. He was very helpful and was able to.answer all my questions with no hesitation. Excellent se Samuel greeted me with a smile and made me feel welcome. He was very helpful and was able to.answer all my questions with no hesitation. Excellent service as always. More
Nice work nice attention I do recommend them nice guys in truck service everything on time!! truck service everything on time!! More
After being disappointed with (2) other south Florida Jeep dealerships, I reached out to Arrigo. From the moment I called the service department and spoke with Samuel, he has a great knowledge of vehicle Jeep dealerships, I reached out to Arrigo. From the moment I called the service department and spoke with Samuel, he has a great knowledge of vehicles and services. From scheduling with Pamela and the excellent communication with the repairs on my vehicle. Very well run operations and very accommodating with drop off and pick up arrangements. Highly recommended dealership. They have earned a loyal customer. More