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Arrigo CDJR Sawgrass - Service Center

Tamarac, FL

4.6
3,674 Reviews

3,674 Reviews of Arrigo CDJR Sawgrass - Service Center

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August 23, 2024

Communication at the service department was horrible and not consistent. My vehicle was at the service department 3 times and it took over a year to resolve the problem. When I arrived to pick up the vehicl More

by telwell13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruddy Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Fernandez
August 23, 2024

Great experience for service, Ruddy is a great guy to work with and quick turnaround on my vehicle. More

by DORIANFRANK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruddy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Fernandez
August 23, 2024

Nightmare since the beginning and still dealing with issues. Purchased brand new vehicle but the navigation does not work so they have to order a whole new radio unit. The unit is on back order and here More

by Rohanw2378
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nigel Hylton
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francesco 2 stars, Giankarlo Serrano
August 23, 2024

I have called and texted the service tech and the service manager a number of times. No one returns my calls and most recent text messages. When I picked up my Promaster there was no video. I wasn’t aware More

by rmwertz53
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
LIAN L. , Jay Fernandez, Yonly Pena
August 23, 2024

The service and attention was very good, Dane treated me very well and the service was fast. More

by Maria Contreras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Walker
August 23, 2024

Dane was great, super responsive and accomodating. Explained clearly what the issue was and got it fixed. Highly recommend! More

by mcassagnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Mcanderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

My vehicle was serviced properly, I received it back cleaned and my service advisor Anthony kept me updated along the repair process... Awesome customer service! More

by ajhirsch65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Garcia
August 22, 2024

5 star service from Alma . my appt went smooth and she was very accommodating with my concerns. Follow up with me through out the process. I will definitely ask for next time I More

by CONTACTLABBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernard Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

I was in and out . ..Ruddy knew I had to be somewhere so he had my vehicle ready fast..thanks Ruddy More

by Mike B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruddy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Great service and excellent staff really make you feel comfortable you are there no hidden surprises. More

by rm121380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richardson Larochelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
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