Arrigo CDJR Sawgrass - Service Center

Called 3 times got sent to voice mail and then called back left on hold dinner 45 minutes. What is happening to customer service at this location? back left on hold dinner 45 minutes. What is happening to customer service at this location? More

Amazing service! Nick was a pleasure to work with super communicative throughout my entire service! Nick was a pleasure to work with super communicative throughout my entire service! More

Ashley is awesome, literally the only reason I still do any business with Arrigo Sawgrass. Everything else about the place is terrible. Took 2 hours (on the lift) for the tech to do and oil change and patc any business with Arrigo Sawgrass. Everything else about the place is terrible. Took 2 hours (on the lift) for the tech to do and oil change and patch a tire. As if that wasn’t bad enough, the patch that took over and hour and a half to install leaked worse that the hole it was covering up. I had to take my tire off at home and patch it myself the next day. Luckily, Ashley didn’t even charge me for the patch because it took way too long. The day I can’t choose her as a tech for my appointment, is the day I stop dealing with Arrigo (all locations) in any way. That means service or buying a car. PS, the sales manager Scott said he would get me a second key when I bought my used minivan because it only came with one key. Bought my car in April and still don’t have a second now in August. Like I said, Ashley is the only positive thing about Arrigo Sawgrass. More

It was a pleasant experience my car was in and out of there in no time there in no time More

So great! Very helpful and always an easy process every time I go to Arrigo! Very helpful and always an easy process every time I go to Arrigo! More

Everything was promptly resolved and the options were explained at my expectation. I do recommend this service center. explained at my expectation. I do recommend this service center. More

Communication was poor. I had to call multiple times to inquire status with no return calls. I had to call multiple times to inquire status with no return calls. More

Nick made sure my issue was resolved in the manner it needed. He made it right. needed. He made it right. More

Really good experience, very satisfied , everything was fast and well done, really nice people and good treatment fast and well done, really nice people and good treatment More

Nick does know how to represent who he’s working for he went above and beyond to satisfy his customers. He was proud of the way he handled my whole experience 10 out of 10. went above and beyond to satisfy his customers. He was proud of the way he handled my whole experience 10 out of 10. More