Arrigo CDJR Sawgrass - Service Center

Hope the service will improve soon. We still waiting for the drivers seat to be fixed. Nothing else to comment about this matter. We still waiting for the drivers seat to be fixed. Nothing else to comment about this matter. More

Rich was great the ownership by mechanic needs to improve but I been going to this service center for over 12 years and Rich has been the most responsible and reliable advisor I have ever encountered in this but I been going to this service center for over 12 years and Rich has been the most responsible and reliable advisor I have ever encountered in this center More

Timely service as much improved over last year. I am sure you did something administratively to improve. Congratulation's, John I am sure you did something administratively to improve. Congratulation's, John More

Super great service! Everyone courteous and attentive. The service counselor was amazing! Only place I would take my truck! Everyone courteous and attentive. The service counselor was amazing! Only place I would take my truck! More

Ashley is the best ! !! She’s also so helpful and sweet. Thank you for always helping me with everything and being so kind! !! She’s also so helpful and sweet. Thank you for always helping me with everything and being so kind! More

Luis was very professional and kept me informed during my service appointment for my dodge ram. service appointment for my dodge ram. More

Appointment not honored. Truck sat for two hours past my appointment time when I was told the recall parts were in and they were not. Replacing a relay and the transmission Truck sat for two hours past my appointment time when I was told the recall parts were in and they were not. Replacing a relay and the transmission dip stick shouldn’t cost me an entire day of my life. I’m 79 years old and these days are becoming more precious to me than to be wasted, lied to and expecting me to believe the excuses. Otherwise, Rich was attentive, friendly and diligent when faced with how the whole department was too automated. I’ve tried several times at both Arrigo dealerships to get these recalls repaired over the past year with the same excuses and non performance. I am warned the repairs may cause a vehicle fire if not completed. We travel about two thousand miles every month between here and northern Florida and are now on an 6,000 mile round trip to northern Wisconsin and points beyond without the repairs having been done. I was told if there isn’t transmission fluid leaking on my driveway, I should be OK. That doesn’t cut it with me. This review should be passed on to Dodge. Your service department should be the heart and soul of your dealership, not a con job. FYI …The high energy music (on a boring repetitive loop) in the showroom overwhelmed the ambience and drowned out the volume for the beautiful television in the customer lounge. It became annoying. More

Nicolas is a true professional! It was a great experience all around, and I will definitely be back. It was a great experience all around, and I will definitely be back. More

My experience was very friendly and very helpful. Anthony is a great guy and deserves credit. Anthony is a great guy and deserves credit. More

Superb service! Great customer service. They took great care of me and my vehicle! Only took a few hours and I was all set. Great customer service. They took great care of me and my vehicle! Only took a few hours and I was all set. More