Arrigo CDJR Sawgrass - Service Center

Easy to get appointment. Service advisor was excellent and quick. Plus they cleaned the vehicle Service advisor was excellent and quick. Plus they cleaned the vehicle More

I haven't been to Sawgrass Jeep in a few years and I must say it has gotten even better than on my last visit which was good. Everyone was very helpful and friendly from when I first walked in to when I pick say it has gotten even better than on my last visit which was good. Everyone was very helpful and friendly from when I first walked in to when I picked up my vehicle after having it serviced (4 new tires & oil change). Juan Ruiz was very knowledgeable and helpful, he also kept me informed of the status throughout the repair. I would definitely highly recommend him and the service department who did a great job on my repair.. More

Great costumer service from my service representative he took care of all the needs from my car took care of all the needs from my car More

Anthony was a pleasure to work with. He answered all of my questions without hesitation. My service was quick. Great guy. He got me right! He answered all of my questions without hesitation. My service was quick. Great guy. He got me right! More

Work was done quickly and effectively. Every question that I asked was answered. I would definitely recommend this service department. Every question that I asked was answered. I would definitely recommend this service department. More

If you’re looking for professionalism reliability and great customer service, please ask for Rudy great customer service, please ask for Rudy More

It was a smooth process with excellent customer service. Everybody at the dealership was super nice to me offer me water when I walked in. Everybody Asked me if I need help, but I was already attended super Everybody at the dealership was super nice to me offer me water when I walked in. Everybody Asked me if I need help, but I was already attended super fast. Sawgrass has the best dealership that I’ve ever been to More

First time coming to a dealership in Florida. Incredibly disappointed. Came in, no one greets you, then when I made my way to a service advisor they said "do you have an appointment with ME?". I Incredibly disappointed. Came in, no one greets you, then when I made my way to a service advisor they said "do you have an appointment with ME?". I asked several times if they do a MPI with the oil change, as I wanted to see their recommendations for any services (I had a check engine light, brake light). While I understand you will not diagnose all my issues, letting a customer go without even a recommendation to address them is insane. He tried to sell a service at the beginning, $500 worth, based purely on mileage and not seeing the car, and I said no I'd like to see what the MPI results are and go from there. The service advisor kind of scoffed and said "so you don't want the service?" No, I'd like to do the inspection then go from there. They took the car back, the only thing they recommended was two tires for nails. No brake measurements, no tread depth, never saw a MPI sheet. I worked for Chevy for 5 years in PA, and have never received service so rushed and unthorough. Very disappointed in this dealership as I was hoping to find a home to service my jeep for some time. There was one gentlemen that was polite and professional, I unfortunately can't remember his name, but I'm not sure I'd bring my car back either way. The repairs that I will need in the near future will cost me a good amount of money, and I don't want to take it some where the advisor just simply can't be bothered to answer my questions or even do a simple inspection to get a starting position of where we are at. I expected to do a brake flush, and possibly the tires, but after that I decided to take my vehicle elsewhere. More

They had issues finding my reservation, which was made very easily with an automated voice assistant over the phone. Eventually they did find it. They performed the NHTSA safety recall at no cost and und very easily with an automated voice assistant over the phone. Eventually they did find it. They performed the NHTSA safety recall at no cost and under 2 hours. They were honest about what else needed to be replaced but I found a better price elsewhere. I liked the fact that they sent me a link to a video inside the shop showing my vehicle, which increases confidence in cases where seeing whats wrong with your vehicle helps understand and believe in dealerships who are known for ripping people off. The reason I’m not giving 5 stars is because my wife had to wait longer than expected for them to find the reservation and I had ro go back in and wait for the service-performed receipt which wasn't ready at pick up. More

Staff was very professional and accommodating. Service advisor Anthony Garcia my service advisor went above and beyond to take care of the repairs on my vehicle interacting seamlessly with the warr Service advisor Anthony Garcia my service advisor went above and beyond to take care of the repairs on my vehicle interacting seamlessly with the warranty company and the technician at Arrigo Sawgrass. Great customer service. More