Arrigo CDJR Sawgrass - Service Center

I brought my vehicle in for an oil change and the service was excellent. My service advisor Frank Perez greeted me as I walked in and got my vehicle in right away. My vehicle was completed by the promise tim was excellent. My service advisor Frank Perez greeted me as I walked in and got my vehicle in right away. My vehicle was completed by the promise time my service advisor gave me. I would recommend bringing your vehicle in and ask for Frank. More

It was amazing. Great experience. Made everything fast and smooth. Will recommend to anyone. Great Great experience. Made everything fast and smooth. Will recommend to anyone. Great More

A great place to do your service. People are always pleasant, nice and ready to help. Would not go anywhere else for the service. People are always pleasant, nice and ready to help. Would not go anywhere else for the service. More

Ruddy consistently provides exceptional service by attentively listening to customers concerns and resolves issues efficiently. attentively listening to customers concerns and resolves issues efficiently. More

Jalen was helpful but still waiting for check to reimburse me for towing and overall awful experience with service department reimburse me for towing and overall awful experience with service department More

This dealership has the best personal knowledgeable and willful to help in anything I needed willful to help in anything I needed More

I got there at 1:45pm didn’t leave till 430pm for an oil change . change . More

I had appointments, the original servicing and a repair and on both occasions my time was wasted. For the service appointment what should have been 1 hour at most turned into 2. My appointment was for 7:20 and on both occasions my time was wasted. For the service appointment what should have been 1 hour at most turned into 2. My appointment was for 7:20 . Thanks to one of the service guys who saw me and was surprised I was still there and went and inquired as to reason for the delay. Immediately after the mechanic working on my car came out and apologized stated he was working on repairing my turning signal bracket. When I went to get my paperwork, I was then told the bracket was broken and would need to be replaced under warranty. So, what took so long if it was broken? I had also reported that my auto off engine was not working, no mention of the issue, I had to inquire and was told that I can take my vehicle back for a full diagnostic as no issues was detected as to why it was not working. I work so naturally I was trying to find the best time to come in. The rep told me I could come in any time after 7 am and I would be provided a rental. Got there around 7:10 Monday morning to have my bracket replaced and a full diagnostic. I was advised to head to rental. I got there and low and behold, rental does not open until 8 am. More time wasted, on a Monday morning, before work. To top it off the rental I was given was dirty and smelled like pee. As I was already running late I had to go with the flow… Definitely xxxx poor experience on both days. More

Ic and the service team did a great job. Addressed are concerns and fixed the issues that the vehicle had. Addressed are concerns and fixed the issues that the vehicle had. More

Richardson was fabulous. Very professional. He took my car and it was done same day! Very professional. He took my car and it was done same day! More