Arrigo CDJR Sawgrass - Service Center

He stands behind the Dodge brand time and efficiency were met at a upheld standard. Thanks, Nick. met at a upheld standard. Thanks, Nick. More

I will keep it short and focus on the positive. The service manager (Jay) is a true customer service-oriented champion. He saved the reputation of the Arrigo dealership and his efforts should be re The service manager (Jay) is a true customer service-oriented champion. He saved the reputation of the Arrigo dealership and his efforts should be recognized. Jay's performance turned my experience to a positive one, his performance should be acknowledged and rewarded. Jay was successful in keeping me as a loyal customer. Also, Nicholas is an awesome communicator and kept me up to date with the status of my truck repair. Keep up the good work. Sincerely, Ehab More

Came in for oil change. Quick accommodating and pleasant. I am happy with the service Quick accommodating and pleasant. I am happy with the service More

After making my appt 3 days prior, the day of appt they told me they don’t have a filter for my car. I had to wait 3 hours to get a 15 min oil change told me they don’t have a filter for my car. I had to wait 3 hours to get a 15 min oil change More

The service person and communication was very good. They sent me a video text ecplainging the car and service performed. Thank you They sent me a video text ecplainging the car and service performed. Thank you More

I brought my brand new jeep Wrangler for warranty work and oil change. I was quite excited to have bought from Sawgrass as it is a large jeep dealer and figured that their service would be stellar at this and oil change. I was quite excited to have bought from Sawgrass as it is a large jeep dealer and figured that their service would be stellar at this point. I’m still at a disbelief of the customer service that I received after my car was returned to me in the same condition that I brought it in. I truly thought that they had not done any work to my car as it was impossible that a water leak so large would still be present when they return the vehicle after three days. I had to call to follow up constantly and then I didn’t even get an invoice nor proof that the oil was changed. I usually don’t leave these reviews, but I am quite concerned of what the customer service of this large dealership has been. I even tried to contact the service manager and was promised I would get a call back from him, after trying to reach my advisor and then the manager for about 10 times in a weeks period…. I never did got the manager callback. I then followed up with the service advisor with a request and never even got an answer back. More

Brought my RAM 1500, in for its 20,000 miles service, was done quickly and the video by the mechanic showing the service was clear and precise. Was very happy! done quickly and the video by the mechanic showing the service was clear and precise. Was very happy! More

He was really helpful and really listened to my problems regarding my car. I felt liked he really cared about my concerns. 10/10 regarding my car. I felt liked he really cared about my concerns. 10/10 More

He went above and beyond, took care of everything I needed and made sure to go the extra mile. needed and made sure to go the extra mile. More

Recently just purchased a Pacifica from a different dealer & brought it to Arrigo CDJR Sawgrass to get it checked out and make sure it’s up to par. This was our first time and we were very fortunate fo dealer & brought it to Arrigo CDJR Sawgrass to get it checked out and make sure it’s up to par. This was our first time and we were very fortunate for our service advisor Jonathon. He has the same car as my husband and I and gave us amazing advice on how to maintain our new van so it lasts us. 10/10 More