3,708 Reviews of Arrigo CDJR Sawgrass - Service Center
Showed up for my appointment on time and was promptly attended. Anthony helped me out and was very attentive and had a great attitude throughout the entire day. All my questions were answered and all ser attended. Anthony helped me out and was very attentive and had a great attitude throughout the entire day. All my questions were answered and all services were complete. Really felt like they cared and will definitely be coming back for more services. More
Bought a new Rubicon, nothing but issues. Brought it in 6 times for same issue, they couldn't fix it. Brought it once to another dealership, fixed first time. Had to bring Rubicon in 5 other Brought it in 6 times for same issue, they couldn't fix it. Brought it once to another dealership, fixed first time. Had to bring Rubicon in 5 other times for other issues. Nothing but trouble. They didn't have parts, didn't order the correct part, no communication. Not buying another jeep from here. It's a shame, this was my 5th Jeep and I'm looking to purchase a new Gladiator. More
I made an appointment for warranty work on my steering wheel. Some buttons work intermittently. Upon arrival I was told they could not look at or fix my steering wheel and I would have to make another one wheel. Some buttons work intermittently. Upon arrival I was told they could not look at or fix my steering wheel and I would have to make another one. I proceeded with an oil change and tire rotation. The steering wheel remains an issue and no one has attempted to assist me with the primary reason for my steering wheel. More
Jaylen's exceptional customer service at Arrigo Dodge has left an enduring impression on me. His unwavering commitment to understanding my concerns and addressing them with meticulous care is a testament to left an enduring impression on me. His unwavering commitment to understanding my concerns and addressing them with meticulous care is a testament to his dedication to excellence. Jaylen's proactive approach ensured that my vehicle received the necessary servicing swiftly and efficiently, without compromising on quality. His genuine desire to resolve any issues that arose even after the initial service was completed demonstrated his unwavering commitment to customer satisfaction. Jaylen's exceptional communication skills and ability to explain complex technical details in a clear and concise manner fostered a sense of trust and confidence. His willingness to go the extra mile to ensure my complete peace of mind sets him apart as one of the most outstanding service providers I have encountered at Arrigo Dodge. His unwavering dedication to customer care has not only exceeded my expectations but has also raised the bar for exceptional service in the automotive industry. More
On this last Saturday the 15th of June a shuttle was supposed to be sent to my address to pick up my husband to come to a Arrigo to pick up his vehicle which was left for Servicing.. a total of about 12 supposed to be sent to my address to pick up my husband to come to a Arrigo to pick up his vehicle which was left for Servicing.. a total of about 12 shuttles was sent one after the other consistently to the wrong address because I could see it on my phone with the lift link. First the shuttle was sent to the dealership for the pickup instead of my home three times and the other times it was sent to the incorrect address. It was a total of 3 hours of waiting. More
My service tech did not come to get me from the waiting room. He called my phone but I do not get service there. The technician that did the work on my vehicle opened my back windows and I had puddles of room. He called my phone but I do not get service there. The technician that did the work on my vehicle opened my back windows and I had puddles of water in my back cupholders. The actual service work seems well done, although it doesn’t appear that the tire rotation was added, as requested. More
I had a great experience at your dealership My service advisor was very helpful in giving me the best quote and helping with my repair needs. Your new video breakdown of the work done was very impressive. advisor was very helpful in giving me the best quote and helping with my repair needs. Your new video breakdown of the work done was very impressive. More
Dealership was clean and efficent everyone was helpful and friendly I would recommend this dealership in the future and friendly I would recommend this dealership in the future More