3,561 Reviews of Arrigo CDJR Sawgrass - Service Center
Very accommodating. Excellent communication. Efficient performance and completion of work needing to be done. Excellent managerial staff and oversight. Excellent communication. Efficient performance and completion of work needing to be done. Excellent managerial staff and oversight. More
Took care of my vehicle with excellent service. Quick turnaround on vehicle repairs and oil change. Quick turnaround on vehicle repairs and oil change. More
Nick was great. He kept me informed and made sure everything plus some were taken care of. He kept me informed and made sure everything plus some were taken care of. More
Arrigo is the best and my only go to places for my car needs. Every rep is so friendly and accommodating to the customer’s needs that you always feel home. Jaylen has been very helpful and he advised the needs. Every rep is so friendly and accommodating to the customer’s needs that you always feel home. Jaylen has been very helpful and he advised the best to me. They never do any upsells which is rare in this industry. I would highly recommend anyone and everyone to considering Arrigo at Sawgrass for any car related needs. More
I would recommend that you that you show signage in all service writer cubicles that explain how payment for service can be mede. I would have been nice to know up front that making payments with a credit service writer cubicles that explain how payment for service can be mede. I would have been nice to know up front that making payments with a credit card incurs a 2.9 percent surcharge. My wife who had dropped me off to pick my vehicle up had just left. She's the one that carries our debit card where the surcharge would not have been necessary and unfortunately I did not have enough cash on me to make full payment. It would have been nice to know the minute I stepped in for service, what to expect. Other than that love and have purchased many cars from Arrigo even before Arrigo took over the facility. More
Took our Jeep Grand Cherokee in for a Routine Service. It was quick and painless. Yonly was great, appreciated his updates and great customer service. It was quick and painless. Yonly was great, appreciated his updates and great customer service. More
I was informed that no appointment was needed for an oil change and tire rotation yet waited nearly two hours for my car on a weekday afternoon. Only explanation was that techs may be on lunch break. At 3:3 change and tire rotation yet waited nearly two hours for my car on a weekday afternoon. Only explanation was that techs may be on lunch break. At 3:30 pm? Manager was courteous but could not expedite things. Also discovered all four tires had different pressure readings, differences of 4 to 5 psi between tires. Not happy about that. Car was delivered washed and drivers side vacuumed so that was a plus. Overall not a great experience, not what I expected after the excellent sales experience we had a few months ago. Disappointed. More
Great and friendly customer service. I would recommend to a friend or family. Keep up the good work. I would recommend to a friend or family. Keep up the good work. More
Arrigo Service Center is top notch. Their Service Managers are extremely helpful and professional. Always connected via mobile phone and send you updates while wait in their nice lounge Their Service Managers are extremely helpful and professional. Always connected via mobile phone and send you updates while wait in their nice lounge that now offers a very nice coffee shop for you to purchase items while you wait. More