3,952 Reviews of Arrigo CDJR Sawgrass - Service Center
Bob is always great to work with. Keeps us updated on what is going on with our trucks. Keeps us updated on what is going on with our trucks. More
He was Great and hepful he asked me everything that I needed I couldn’t have asked for a better helper needed I couldn’t have asked for a better helper More
Replied 3 times to this request already. Fix your system or replace it. Terrible service, especially for a 20 year loyal customer. 2.5 hours for an “ Express Oil Change “ when shop was not b Fix your system or replace it. Terrible service, especially for a 20 year loyal customer. 2.5 hours for an “ Express Oil Change “ when shop was not busy. No response on Multi point inspection, no video, no return of 4 phone calls to request follow up in ongoing issues for windshield washer fluid pump and voice command for phone calls. Very disappointed. Not returning to this dealership. More
Went above and beyond to service my car and put me in a car rental for the days it was being serviced car rental for the days it was being serviced More
Unfortunately vehicle still isn’t fully repaired from original ticket. Had the van in there at least three times for the same issue. The service manager, Jay, said he would look into. Heard from him very original ticket. Had the van in there at least three times for the same issue. The service manager, Jay, said he would look into. Heard from him very briefly. When I text him several times thereafter, not once did I get a response back. Service tech or techs seem to have trouble with troubleshooting A/C system as the issue is still not fully resolved. Nick McAnderson has been as helpful as he can be. He is not the tech nor the service manager who does not respond back to customers, so this is not his fault. He has done as good as a job as he can do trying to get my vehicle back to me. Extremely disappointing. I would give zero stars, but Nick’s name is on the survey. I would like for someone to contact me back that is in a higher position than a service manager, because this can’t go unnoticed. More
great, faster, five star, good customer service, great dealer, great car wash, recommended, nice place dealer, great car wash, recommended, nice place More
I can always count on Ruddy to answer and get back to me with status of my car. Service dept is quick and efficient. with status of my car. Service dept is quick and efficient. More