Arrigo CDJR Sawgrass - Service Center

I was informed that no appointment was needed for an oil change and tire rotation yet waited nearly two hours for my car on a weekday afternoon. Only explanation was that techs may be on lunch break. At 3:3 change and tire rotation yet waited nearly two hours for my car on a weekday afternoon. Only explanation was that techs may be on lunch break. At 3:30 pm? Manager was courteous but could not expedite things. Also discovered all four tires had different pressure readings, differences of 4 to 5 psi between tires. Not happy about that. Car was delivered washed and drivers side vacuumed so that was a plus. Overall not a great experience, not what I expected after the excellent sales experience we had a few months ago. Disappointed. More

Great and friendly customer service. I would recommend to a friend or family. Keep up the good work. I would recommend to a friend or family. Keep up the good work. More

Arrigo Service Center is top notch. Their Service Managers are extremely helpful and professional. Always connected via mobile phone and send you updates while wait in their nice lounge Their Service Managers are extremely helpful and professional. Always connected via mobile phone and send you updates while wait in their nice lounge that now offers a very nice coffee shop for you to purchase items while you wait. More

Mr. Hernandez is a communicative, professional, and demonstrates a full command of car dealership operations. demonstrates a full command of car dealership operations. More

Excellent service from Jorge Jimenez and mechanic tech Ronny Muñoz. I will take my truck to sawgrass arrigo. Ronny Muñoz. I will take my truck to sawgrass arrigo. More

Awesome service advisor with the ability to explain in detail my current coverage and what is not covered. detail my current coverage and what is not covered. More

I have been Arrigo For over 10 years, always excellent service. Bob Greenberg Is an excellent contact and advisor. Your organization is extremely fortunate to have him on board. The renovation that was d service. Bob Greenberg Is an excellent contact and advisor. Your organization is extremely fortunate to have him on board. The renovation that was done looks excellent, something you would see at a Mercedes dealership, maybe even better More

And overall good experience, but was basically promised a physical user manual from another identical truck that I purchased…but that never happened after repeated follow ups and requests. physical user manual from another identical truck that I purchased…but that never happened after repeated follow ups and requests. More

Most responsive to customer's needs and concerns. Easy to deal with, helpful, patient and well organized towards customer. Sales and service staff are easy to deal with. Easy to deal with, helpful, patient and well organized towards customer. Sales and service staff are easy to deal with. More

Great service great staff Andy Hernandez is an asset to Arrigo Sawgrass Would recommend them to everyone Arrigo Sawgrass Would recommend them to everyone More