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Arrigo CDJR Sawgrass - Service Center

Tamarac, FL

4.6
3,694 Reviews

3,694 Reviews of Arrigo CDJR Sawgrass - Service Center

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September 05, 2023

I was immediately greeted with a smile taken inside registered into the system. Andy was attentive professional curtious. It was if I was the only customer there in a room full of people waiting for se More

by Barry.doucette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hernandez
September 04, 2023

Andy Hernandez was the best service advisor I have had the pleasure to work with at Arrigo. Very polite, professional and attentive to my needs. Most importantly he calls you to give you updates and More

by yjj1mxl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hernandez
September 02, 2023

Chris Ayala was helpful attentive in his customer service approach. Made sure my jeep had the service it needed. More

by Inglishc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ayala
September 01, 2023

The customer service was fast and the attendant was respectful and straight to the point answer all questions More

by Mrcooper5785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen Floyd
August 30, 2023

Chris Ayala make sure I didn't have nightmares about going to a dealership to get my car serviced anymore More

by Tudors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ayala
August 29, 2023

Purchase a ram2500 on Wednesday the check engine lights came on the next day. I was told to bring it it, I did that Saturday and was told someone will call me when it’s ready it’s 5:30 and the service area More

by sherine3932
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Arlene , Chris Ayala
Aug 29, 2023 -

sherine3932 responded

Hello I was told a manager would give me or my son a call on Monday and I still haven’t heard from anyone. Dodge Ram 2500 after 24 hr of purchase the check engine lights came on was told to bring it back that Saturday drown down from Leesburg drop the truck off at 11 and was told someone would give me a call when it’s ready. Never got a call, so we called and phone kept rolling over to their answering service so we went there after 5 only to be told to pick up the truck on Monday cause there is no one there to fix it. We were stuck and I was LIVID no freaking communication at all. Ask for a manager of course they were all gone and no one was able to help and Chris A told us he sent a message to his Mgr to call us on Monday not sure which Monday we drove home (Leesburg) it’s Tuesday still no phone call. At this point I want to bring the truck back and go elsewhere. Horrible, poor customer service

Aug 29, 2023 -

sherine3932 responded

Sawgrass Arrigo Dodge is trash Not a good place to service your vehicle or make a purchase They do not care about the customer’s

August 28, 2023

I brought my TRx in for service and Andy helped me, please to deal with! More

by Gerardo Parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Hernandez
August 26, 2023

They made me do the survey before performing the service to get $20 off on the oil change. Dealer went down a lot after was sold. . More

by gboreggio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ruddy Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2023

Ashley was great and made sure that I was taken care of the whole time I was there. I did not feel forgotten or pushed to the side. She took excellent care of my needs! More

by Vanessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Szepesi
August 23, 2023

I had a great experience as I usually do I took my vehicle in for service. They did a full inspection. Top top off all of my fluids, offered a complementary car wash, and Jorge always attends to all o More

by Rendondelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Jimenez, Chris Ayala
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