Arrigo CDJR Sawgrass - Service Center

Cuando compré la garantía extendida me dijeron que incluía todo bumper to bumper ahora que se daño el carro me dicen que no incluye ni siquiera el carro rentado además de la mala atención por parte de incluía todo bumper to bumper ahora que se daño el carro me dicen que no incluye ni siquiera el carro rentado además de la mala atención por parte de Yerardina Tupete que no chequeo primero para ver qué garantía tengo.Después de 2 días de estar llevando mis hijos en Uber a la escuela mi esposa llama de nuevo a Yerardina y ella se disculpa y dice que si tenemos derecho a carro rentado. Ayer me escriben para decirme que el carro está listo yo les digo que trabajo hasta las 7 pm y ellos me dicen que no hay problema de lleve la otra llave para retirarlo del frente donde me lo han dejado. Llegue a las 8:30pm por el y alguien de ventas me dice que el carro no lo puedo retirar hasta que no firme algo que por favor espere para solucionar el problema. Esperé por 30 min y no hubo solución. Esta mañana Yerardina me dice que la disculpe por los inconvenientes que ella no estuvo por 3 Días porque estaba enferma que quien me había escrito era su jefe Erick le pedí el apellido, se negó a dármelo. Así que esta esta es mi queja por la mala atención dada desde un principio por parte de Yerardina Tupete y de su jefe Erick More

They always provide exceptional customer service. The staff is overly friendly and helpful. Thank you. The staff is overly friendly and helpful. Thank you. More

Nice place, however I wasn’t called back by Jorge when my truck was finished with the oil change and had to show up physically to get an answer that it was already finished and ready. truck was finished with the oil change and had to show up physically to get an answer that it was already finished and ready. More

Service was quick and easy. Will be back again for future service. Service advisor was great! Will be back again for future service. Service advisor was great! More

Christopher Ayala was amazing , excellent customer service and very respectful. It’s nice to see young people with good manners. service and very respectful. It’s nice to see young people with good manners. More

Eric Casa was very diligent responding all my questions and keeping me up to date with the status . That’s what customers are looking for and keeping me up to date with the status . That’s what customers are looking for More

Always come to this dealership for Chris. He always makes sure everything with my vehicle goes well. He always makes sure everything with my vehicle goes well. More

Bob assisted me with my vehicle this morning and was prompt and courteous. Thank you for your help! prompt and courteous. Thank you for your help! More

Nick M. Service - our advisor was very helpful along with Jay - Yaser. Recommend Nick to anyone that needs service help. And very quick service as well. Service - our advisor was very helpful along with Jay - Yaser. Recommend Nick to anyone that needs service help. And very quick service as well. More

Chris was amazing as always! He makes the whole process easy. Great service! Will come back. He makes the whole process easy. Great service! Will come back. More