Arrigo CDJR Sawgrass - Service Center

I took my truck in for an oil change and some warranty work about two and a half months ago. At the time, all they could do was change the oil and replace the actuator on my tailgate which wasn't locking. work about two and a half months ago. At the time, all they could do was change the oil and replace the actuator on my tailgate which wasn't locking. I got my truck back and the tailgate still does not lock. I was told it must just need a minor adjustment. Why couldn't they adjust it and test it before they gave it back to me? My truck now leaks oil all over my driveway. It has never leaked a drop since I have owned it. It's very convenient that they didn't oil change, and now it leaks oil. I received an email a few weeks ago that I had a scheduled appointment, so I took my truck in Wednesday morning. I finally saw the service advisor named Anthony who refuses to return any of my phone calls or reply to my voicemails. After going through everything that need to be done with him, he informs me that the ABS module isn't in yet. I asked him, what am I doing here then, and he said I don't know I didn't call you to schedule the appointment. Whose scheduled it? When will the ABS module be in? And when will you fix this oil leak that you created? I'm looking forward to my warranty being up, so I can do the work properly myself. More

This is my third bad experience with this dealership I have had multiple bad experiences with this department have had multiple bad experiences with this department More

Always enjoy taking my business to this dealership. Friendly, helpful and always try to get you the best deals Friendly, helpful and always try to get you the best deals More

Great service advisor. Jaelyn very helpful. Good good good good good good good good good good. Jaelyn very helpful. Good good good good good good good good good good. More

The service dept is always honest , fast and communicates The service advisors are the knowledgeable and the best in the business. I've been a client for 5 years The service advisors are the knowledgeable and the best in the business. I've been a client for 5 years More

Very helpful always ready to accommodate me Anythony was great as always . Help you with a big smile great as always . Help you with a big smile More

The team at sawgrass Arrigo have been servicing my wrangler since 2018 and they always take best care of my vehicle wrangler since 2018 and they always take best care of my vehicle More

My service advisor was really on point. I really recommend your service center , fast and on point I really recommend your service center , fast and on point More

The service center did not repair what I originally took my vehicle in for. They will not show me the original work documents. They do not keep their word. It feels like because you’re a female, they think my vehicle in for. They will not show me the original work documents. They do not keep their word. It feels like because you’re a female, they think you don’t know anything about your vehicle. I had a terrible experience. More

First time in this dealer, everybody was condial, service was done in a reasonable time. Waiting room is inviting and comfortable. was done in a reasonable time. Waiting room is inviting and comfortable. More