Arrigo CDJR Sawgrass - Service Center

This is the worst dealership I have EVER dealt with. The service department was worse than poor. They have pitiful communication standards and are not honest. The mechanic I have been using and trust The service department was worse than poor. They have pitiful communication standards and are not honest. The mechanic I have been using and trust from another shop told me exactly what I need, but they do not work on transmissions. I foolishly took it to Arrigo who told me I needed over $10,000 dollars worth of work on my engine. It was fine when I drove it there. If it needed so much work, why were they so interested in buying it from me? I do not trust the integrity of either the sales or service department and neither should you! It used to be a good service dept. until Arrigo sold it. More

I visited the dealership to address an electrical issue with the dashboard, which had been causing problems for several days. Supposedly they had checked everything, but the issue persisted. The transmissi with the dashboard, which had been causing problems for several days. Supposedly they had checked everything, but the issue persisted. The transmission relearned, but the problem remained. Despite these two fixes, the issue persisted. I had to be present for the entire process. The price was around 700+ dollars, which is quite high. I don’t know when the prices will change, but it’s unbelievable. More

Samuel Trejo was a phenomenal service rep. He communicates well and makes sure all the i’s are dotted and the t’s are crossed. He was a pleasure to work with. He communicates well and makes sure all the i’s are dotted and the t’s are crossed. He was a pleasure to work with. More

Great service from Jaylen Floyd, only have praise for his outstanding help that he stepped in for the absence of my previous service agent Richardson Larochelle outstanding help that he stepped in for the absence of my previous service agent Richardson Larochelle More

Always gets the job done correctly Ruddy is very professional at his job and keeps me up-to-date on the status of my vehicle professional at his job and keeps me up-to-date on the status of my vehicle More

Jaylen very professional and courteous was great to work with him I actually recommend a lady that was waiting for service to ask for Jaylen with him I actually recommend a lady that was waiting for service to ask for Jaylen More

Amazing support and great work on my truck. Customer service is always top notch here Customer service is always top notch here More

had a great experience at the Chrysler dealership thanks to Ruddy Hernandez. He was professional, efficient, and very knowledgeable. He handled my oil change quickly and made sure everything was in top shap to Ruddy Hernandez. He was professional, efficient, and very knowledgeable. He handled my oil change quickly and made sure everything was in top shape before I left. Ruddy took the time to explain the process and answered all my questions with patience and expertise. Excellent customer service — I’ll definitely be back and would highly recommend Ruddy to anyone needing service on their vehicle! More

Love the upgrades with videos they send to keep you informed about your vehicle Thank you informed about your vehicle Thank you More

Great experience overall with the service department! Everyone was extremely nice and helpful. Turnaround time was faster than any other place I've been to in the past. Will be returning! Everyone was extremely nice and helpful. Turnaround time was faster than any other place I've been to in the past. Will be returning! More