Arrigo CDJR Sawgrass - Service Center

Drop off and pick up were quick. Great updates while the car is being serviced. Great updates while the car is being serviced. More

My service advisor was very good and helpful! Would recommend to anyone! Was knowledgeable and efficient! Would recommend to anyone! Was knowledgeable and efficient! More

As customers we are constantly kept informed about the progress of the service, demonstrating excellent customer service. progress of the service, demonstrating excellent customer service. More

Lack of communication and caused a new issue fixing another. Now my truck sounds like a jet is in my engine. another. Now my truck sounds like a jet is in my engine. More

The service was horrible. I requested to change service rep/manager, Carlos Castro, due to his lack of knowledge. I spoke with a lady Manager who tried to make it better but w I requested to change service rep/manager, Carlos Castro, due to his lack of knowledge. I spoke with a lady Manager who tried to make it better but was going on vacation the next day and he wasn't change. The car was in the shop for over 4 days and no one bothered to check my warranty, which is full coverage ({Platinum). I have two warranties. No one mentioned me getting a rental until I asked after day two. I feel like it was such an inconvenience and no guidance or care. They didn't do half of what was needed done. After five days in service, they only changed the battery. They recommended for me to buy a tire but failed to recommend the oil be changed even though he could see it was time due to the mileage on the windshield. RPM is losing power and dropping while driving. I also expressed concerns something is killing the battery. It has been changed twice in one year. The change battery is still not showing full. U-connect and front screen turns red and go blank. This issue is still there. The manager stated he can't control that default. Again, I have warranty. Hence, I have to live with a truck that they can't fix or suggestions to fix the problem. This is totally unacceptable. More

I HAVE PURCHASED THREE VEHICLES FROM ARRIGO SAWGRASS. I LIKE THE SERVICE ON BOTH ENDS FROM SALES TO SERVICE AND I WILL CONTINUR TO PURCHASE FROM THEM, RUDDY MY SERVICE ADVISOR WAS A PLEASURE TO WORK WITH I LIKE THE SERVICE ON BOTH ENDS FROM SALES TO SERVICE AND I WILL CONTINUR TO PURCHASE FROM THEM, RUDDY MY SERVICE ADVISOR WAS A PLEASURE TO WORK WITH, KEPT ME INFORMED AS TO WHEN PARTS GOT ORDERED, RECIEVED AND WHEN THE VEHICLE WOULD BE COMPLETED AND READY FOR PICK UP More

Anthony Garcia was excellent, he went above and beyond to ensure I was taking care of, his professionalism , customer service and follow-up was top notch. Thank you Anthony! 😊 ensure I was taking care of, his professionalism , customer service and follow-up was top notch. Thank you Anthony! 😊 More

Ruddy was the best. Defiantly coming back to get more service done. Will recommend to anyone Defiantly coming back to get more service done. Will recommend to anyone More

Miguel Moreno was great. He took care of all of the details and had me on my way quickly. Everything went as planned. Thank you He took care of all of the details and had me on my way quickly. Everything went as planned. Thank you More

Miguel was very quick to respond and always keeping me in to loop as to what was happening and what the best option would be. to loop as to what was happening and what the best option would be. More