Arrigo CDJR Sawgrass - Service Center

Nicholas was great from when I arrived. I know he is very busy but I had to call to see when my vehicle was ready. I did not receive any messages and the tracking progress app was not loadi I know he is very busy but I had to call to see when my vehicle was ready. I did not receive any messages and the tracking progress app was not loading. They also rotated my tires incorrectly. I had wider tires in the back and I informed them to rotate left to right. Front and back. They did not do that correctly. I had to pay someone else to correct this. More

I appreciate that the service department sends a video about my car. My service advisor was super nice and knowledgeable. about my car. My service advisor was super nice and knowledgeable. More

Pleased, understanding, good deals, didn't take that long. Will go back as I have been. long. Will go back as I have been. More

Always prompt service & very helpful and mindful of people's time. Quick turn around this past bisit people's time. Quick turn around this past bisit More

Took my RAM for its 25k service and ABS reprogrammed. My service advisor Anthony was very thorough about what was going to happen and keeping me informed. My service advisor Anthony was very thorough about what was going to happen and keeping me informed. More

Excellent customer service! The staff was friendly, professional, and efficient. They kept me updated throughout the process and ensured everything was handled smoothly. Highly The staff was friendly, professional, and efficient. They kept me updated throughout the process and ensured everything was handled smoothly. Highly recommend! More

Service was fast and the service tech was very helpful. They offered to find me a ride while I waited They offered to find me a ride while I waited More

Trust Jaylen he’s AMAZING customer service, driving from Beach for this service is worth it! Way better than other dealerships! Beach for this service is worth it! Way better than other dealerships! More

Unfortunately, my experience with this service was highly disappointing and concerning. The technician provided misleading and inaccurate information regarding our vehicle’s maintenance needs. This behavior disappointing and concerning. The technician provided misleading and inaccurate information regarding our vehicle’s maintenance needs. This behavior became even more disheartening when it appeared he attempted to take advantage of my elderly father, who is battling cancer and had just come from a medical appointment that morning. Thankfully, a trusted Level 3 Chrysler technician, who is a personal friend, and a Toyota technician within our family were able to step in. They reviewed the details and confirmed that the vehicle’s battery should have been covered under warranty, meaning we should not have been charged the over $500 quoted. Additionally, when we requested proof of the air filter and cabin filter replacements—both of which incurred extra charges—we were denied access to this evidence, raising further concerns about transparency. To add to the frustration, we were subjected to a lengthy and unreasonable delay, waiting hours just to have the oil changed. This experience has left us deeply disappointed, and I feel obligated to share this review to encourage others to exercise caution when seeking services here. More

My experience with this dealership was awesome. Bob was very professional and explained the processes clearly and confidently. Service was quick and thorough. Two thumbs up 👍👍! Bob was very professional and explained the processes clearly and confidently. Service was quick and thorough. Two thumbs up 👍👍! More