Arrigo CDJR Sawgrass - Service Center

There was poor communication with the representative and myself. The service center had very poor time management. The process to change to batteries took 4 1/2 hours. myself. The service center had very poor time management. The process to change to batteries took 4 1/2 hours. More

Brought my vehicle in for an oil change. Expressed my concern about a possible valve stem leak or bad tire pressure sensor on one of my tires, and was told it would be taken care of. When my Expressed my concern about a possible valve stem leak or bad tire pressure sensor on one of my tires, and was told it would be taken care of. When my vehicle was done I asked the advisor about it, and he told me everything was fine with the tire. Nothing was checked on the tires, and my tires were just rotated. Sti having the same issue as I was prior to bringing my vehicle in. More

I like Arrigo service department because they always go up and beyond to offer the customer service experience. up and beyond to offer the customer service experience. More

Organized, extremely knowledgeable and friendly. Kept me informed from beginning to end. Did not waste my time. Very happy! Kept me informed from beginning to end. Did not waste my time. Very happy! More

Love Rudy, he’s always so helpful, knowledgeable and pleasant. He gets me in and out, ans answers any questions I have and is extremely easy to work with. pleasant. He gets me in and out, ans answers any questions I have and is extremely easy to work with. More

Nick was great. Had service done. Got me a rental car for 3 days. X x Had service done. Got me a rental car for 3 days. X x More

When, I first pulled up into the service center it was very congested, with a lot of care reversing and moving about. It was very confusing as to where I should be to receive service. I eventually pull in very congested, with a lot of care reversing and moving about. It was very confusing as to where I should be to receive service. I eventually pull in and spoke to a service attendant. I was referred to ask for Nick McAnderson at first the attendant said he was busy but then Nick came out to assist me. We briefly discuss who referred me to him and then I told him the situation regarding my transmission service warning came on and he proceeded to tell me what this could possibly mean. We went inside to discuss further. Nick did a diagnostic on my Jeep and walked me through it. He was very knowledgeable, professional, and reassuring. I asked how long it would take to service the vehicle and I told him normally the wait wouldn't be a factor because I was working remote, however I had to go into the office for a meeting. He arranged shuttle service for me to go to the office and come back to pick me up after the meeting. That was such a god send. By the time I got back, Road Dog was finished and ready to go. It was an easy breezy transaction. Nick was excellent and took great care of me. I highly recommended Nick and Arrigo to my Jeep group because we all know sometimes dealership experiences can be awful. Nick really changed my view considerably. More

I always have the best experience with Nick. He goes above and beyond for his clients. I always need a favor he answers swiftly and takes care of people. He goes above and beyond for his clients. I always need a favor he answers swiftly and takes care of people. More

very courteous and prompt service. I only wish the snack bar was open to satisfy my sweet tooth I only wish the snack bar was open to satisfy my sweet tooth More

Great service. Fixed all the problems. Will use them again. Diana was happy with her experience when she picked the vehicle up. Really like my Pacifica hybrid. Fixed all the problems. Will use them again. Diana was happy with her experience when she picked the vehicle up. Really like my Pacifica hybrid. Only bought it because it was the only brown interior, but I really like the hybrid. Lots of days I don't use any gas! More