Arrigo Dodge Chrysler Jeep RAM West Palm Beach

I took my jeep to arrigo for possible warranty work. They told me that there was a fee of $130 to diagnose the problem if it ended up not being a warranty issue. I told them to go ahead. They called and said told me that there was a fee of $130 to diagnose the problem if it ended up not being a warranty issue. I told them to go ahead. They called and said that they would have to do a total tear down of the transmission to do the diagnosis due to one of the errors.....4 hours @ $170/hr if not a warranted repair. I reluctantly agreed. A few days later I get a call that they didn't have to do the teardown because additional errors came up showing I needed transmission control module, speed sensor, etc and it wasnt covered under the powertrain warranty and would cost upwards of $3000. I told them to hold off. I looked up the powertrain warranty and found that the parts mentioned were indeed covered under the warranty and sent a text with a screenshot of the warranty page. They call me a little later (about an hour or more after I sent them the screenshot) to tell me that they found that most of the things were covered under warranty except for the thermostat and that would cost upwards of $400. I looked up the normal cost of this repair online and it was $130-$149, including parts and labor. I looked up the thermostat online and found I could purchase it for under $30. It seems this service provider is looking to gouge their customers however they can. More

Best expierience leasing a car I ever had!! The salesman John guttierez was courteous, knowledgeable and went out of his way to accomodate us. I would recommend arrigo dodge to anyone looking to lease or John guttierez was courteous, knowledgeable and went out of his way to accomodate us. I would recommend arrigo dodge to anyone looking to lease or purchase a vehicle. Thanks for everything. Mike lokitz More

Car search Had a nice chat with the Salesman Karl. Though I was not purchasing yet, he was courteous and very helpful in my decision making. I will be back Had a nice chat with the Salesman Karl. Though I was not purchasing yet, he was courteous and very helpful in my decision making. I will be back More

Great Service Department!! On m y way down to South Florida my truck had wipers malfunctioning in a very raining/storming day, I was traveling with horses, Arrigo Dodge was the On m y way down to South Florida my truck had wipers malfunctioning in a very raining/storming day, I was traveling with horses, Arrigo Dodge was the closest dealer and I stopped by . Their service department was very helpful and fast! More

I would just like to tell my story I am a 50- year old man Trying to rebuild my credit. I went to Ford promising me that there was no problem financing me with no results I went to Nissan promising to fin man Trying to rebuild my credit. I went to Ford promising me that there was no problem financing me with no results I went to Nissan promising to finance me no matter what!!!! running my credit unknowingly with 10 different banks! Toyota promising me that they can find me financing no matter what my credit is. Chevy promising me before even knowing my story running my credit once again with 10 different banks. Then I met Scott Rice at Arrigo Dodge West Palm Beach. As you can imagine by this point I was so frustrated not believing anything anybody says! Once I spoke with Scott Rice and explain my situation to him they truly went up to bat for me understanding my situation found the right vehicle for me and got it financed with the lowest interest rate of all the dealerships !!!! I went with Chrysler financing. It wasn’t over yet . then Chrysler financing needed more information about myself and Arrigo Dodge called me and asked if I could provide them with more information and said they were doing everything they could to help my situation. After a week of back-and-forth sending Chrysler financing all the information that they requested . Arrigo Dodge and Scott Rice and the finance team truly we’re fighting for me and believed in me and got me financed. Now I’m on the path to rebuild my credit which is very important to me. Scott Rice and Arrigo Dodge truly believe in their customers and I just want to thank them from the bottom of my heart !!!! and anyone out there looking for a vehicle needs to sit down at Arrigo Dodge!!!!!!!!!!! Neil Bechtel More

Horrible if you want to take your car to get it fixed for warranty you will be there for a week and will not help you with anything they drag it out and then blame the warranty people when I kept contact wit warranty you will be there for a week and will not help you with anything they drag it out and then blame the warranty people when I kept contact with both and I ended up just dealing with the my bank warranty people and we got it done quicker than these guys they don’t call you to tell you anything and during the entire process they blame you for the crap product they stand behind do not recommend these people take it elsewhere save yourself the headache More

Fast and Quick Wanted to trade in my car and get another truck and Arrigo took care of me. I'd like to thank Larry Muirhead (Sales Mgr) and Dean Engelhard (salesman) Wanted to trade in my car and get another truck and Arrigo took care of me. I'd like to thank Larry Muirhead (Sales Mgr) and Dean Engelhard (salesman) for a fast, smooth and overall great experience. I told them what I wanted via email and they quickly found something that I liked. When I got there and looked at the truck, it was exactly what I was looking for. The whole process only took 2 hours. This is my 3rd vehicle purchase at Arrigo and its always a great experience. Thanks again to the team!!!! Michael More

Phenomenal sales and service. I couldn’t be happier with my new vehicle and how quick and easy the entire purchase process was. Thank You!!! my new vehicle and how quick and easy the entire purchase process was. Thank You!!! More

Everything was excellent, Dwayne had me hooked on the car ever since I laid eyes on it. The most unique , caring, funny salesman by far. ever since I laid eyes on it. The most unique , caring, funny salesman by far. More

Another " Great Experience " in Purchasing a Vehicle My family has purchased so many vehicles over the years, we would not even think of changing Dealerships....Scott Rice is the most professional sales My family has purchased so many vehicles over the years, we would not even think of changing Dealerships....Scott Rice is the most professional sales person to work with. I Love my new 2019 Charger. Thanks Scott, Jim and John !! More