Arrigo Dodge Chrysler Jeep RAM West Palm Beach - Service Center

Came in a 6 months ago to have the transfer case replaced, not sure why the transfer case module wasn’t replaced at the same time. Fast forward to a month ago and the transfer case fails again, this replaced, not sure why the transfer case module wasn’t replaced at the same time. Fast forward to a month ago and the transfer case fails again, this time because of the module. The $600 transfer case module needed to be replaced and that is a plug and play part. Meaning that all that had to be done was slide the driver seat forward and unplug the old module and replace with new one. No more than a 10 minute process and I was charged over $200 for labor. On top of that, I was told the major mechanical noises that were coming from my vehicle were because of the worn motor mounts, a $2200 fix. Well guess what, that wasn’t the cause of the noise! Also was told that I needed new back tires because of shaking at highway speeds, also not true. All Arrigo wanted to do was upcharge me as much as possible. What a joke!! Your service team tries to take advantage of loyal customers. Not the way to do business, but I’m sure you guys don’t really care. More

Worst service experience ever. Took 3 weeks to have simple wheel bearings replaced. Even though I had scheduled an appointment thru their website, they don’t respect appointment ti Took 3 weeks to have simple wheel bearings replaced. Even though I had scheduled an appointment thru their website, they don’t respect appointment times and I still had to wait weeks for repairs. Service reps do not call back but only attempt to communicate via text message. I had specifically asked them to call and they promised to do so, but they did not. If this wasn’t a free warranty repair, I would have simply went to any other mechanic, paid the $500 bucks and had my car back same day. More

Amazing job. They got me out with in half an hour . Customer service was great They got me out with in half an hour . Customer service was great More

Best dealership in the county , state or country for that matter. Unpaid spokesperson, not really matter. Unpaid spokesperson, not really More

Everyone was very helpful and professional. Matt took great care of my car and updated me often! Matt took great care of my car and updated me often! More

Great Service, but my “Service Trailer Brake System”, “Stability Control Warning” and “Traction Control Sensor” are still displaying Faults on the Dash Display. This will be third attempt to repair. Plus “Stability Control Warning” and “Traction Control Sensor” are still displaying Faults on the Dash Display. This will be third attempt to repair. Plus I got charged for the rental car. Ouch!! More

Service was quick and had a service rep that gave updates with the progress of the job in a timely manner. with the progress of the job in a timely manner. More

Dale was great to work with at Arrigo. He was very kind and helpful. Thank you. He was very kind and helpful. Thank you. More

Thank you for the great and professional service . Special thanks to Linda Chew for managing this service. Great Job! Special thanks to Linda Chew for managing this service. Great Job! More

This diesel service was fast and friendly. Love that diesel has it own service now, much better Love that diesel has it own service now, much better More