Arrow Ford Inc.

Our Sales person was Tate Ellison. We originally went to the dealership to look. That was one of the reasons we did not bring the car we may trade in because we had no real plans to buy that day. He showed the dealership to look. That was one of the reasons we did not bring the car we may trade in because we had no real plans to buy that day. He showed us exactly what we were looking for. Normally no one finds what they are looking for exactly, but we did. Can you imagine, this was an 8 year old truck with miles of a newer vehicle, in fact LESS than a new vehicle and in just as nice of shape inside and out. Tate was helpful in all ways. Once we made the deal he stayed with us until Doyl handled our paperwork. We had a bit of that to do because we were not prepared as I had said. We feel the whole experience was very friendly, knowledgeable and we will come back when it is the wife's turn for her car, if I can get her to give up her "Gator" ( Navigator). Not only was Tate a great guy, so was Doyl, along with Derek that tried to help us anytime Tate was a bit busy doing something else. Everyone had a smile on their face and everyone was friendly. We got coffee, water and popcorn and a new Truck...What else do you need for a Friday afternoon? More

First off let me start with the customer service; it was excellent. I was greeted promptly upon entering by Tate, and offered a drink before we went outside to look at different cars in my price range. I wa excellent. I was greeted promptly upon entering by Tate, and offered a drink before we went outside to look at different cars in my price range. I was extremely surprised on how low the prices were, and it broadened the range on vehicles I could afford. Tate read off a few cars, and I asked for something a little sportier. Right after, he said he had just what I wanted. We walked up to the silver dodge avenger, which I now own, and I fell in love. The car was perfect for me. The combination of sportiness, and fuel economy was perfect. We walked back inside, and ran some numbers. It was too much for me to afford, being 18 on a low budget. I left for the day to think about it, and came back the following day ready to buy that car. Tate talked to his manager for several minutes after discussing a price drop, and the third time he came back with a grin. He shook my hand and said, "The car is yours, sir". This is the first car that i've bought myself, and the newest i've owned as well. This was an overall exciting experience, and Tate made it awesome with his friendly jokes, and extremely positive attitude. He worked with me better than any of the other dealerships I had previously visited. As a final draw, he took care of the first half tank of gas for me, and also got a few nicks taken out. I still need to pick up my license plates, and get a final inspection from the arrow mechanics, but so far the work, and quality, and overall effort put forward by Tate was awesome. More

Very helpful salesman. Keeps in touch to see how the car is running. Very caring and wanted to make sure i was comfortable with my purchase is running. Very caring and wanted to make sure i was comfortable with my purchase More

Arrow Ford in Abilene, TX is awesome. They were all so nice to us when we arrived up until we left. Tara was extremely helpful and found us the vehicle we wanted! Will definitely do business with them aga nice to us when we arrived up until we left. Tara was extremely helpful and found us the vehicle we wanted! Will definitely do business with them again! Thanks for everything. More

Jerry worked very hard to get me into the vehicle I wanted. Overall experience was wonderful. I would recommend anyone see Jerry Parker for the next vehicle. wanted. Overall experience was wonderful. I would recommend anyone see Jerry Parker for the next vehicle. More

I gave arrow ford and the salesmen I worked with such a good rating because they treated me so great and helped me buy my first car. They went above and beyond to get me in the truck I wanted. They were th good rating because they treated me so great and helped me buy my first car. They went above and beyond to get me in the truck I wanted. They were the best salesmen I have dealt with in this process i have been going through. You all were awesome and I will recommend arrow ford and Derek Mills to anyone I know that is looking for a car. More

Adam was great salesman and very friendly, he did an awesome job with everything and was great with our kidos too. In my eyes that is a huge factor for us being able to purchase a vehicle smoothly. awesome job with everything and was great with our kidos too. In my eyes that is a huge factor for us being able to purchase a vehicle smoothly. More

Loved the overall experience there. Will be buying a car from there again when I need a new one in about 5 years. Had a bad experience at Honda and they were rude. So I came into arrow ford. Adam Keidl was from there again when I need a new one in about 5 years. Had a bad experience at Honda and they were rude. So I came into arrow ford. Adam Keidl was great and made sure I was pleased with everything in the car I bought. More

We did the whole sale over the phone and Cynthia made the process so smooth. I would definitely recommend arrow ford to family and friends process so smooth. I would definitely recommend arrow ford to family and friends More

tate was awesome. very helpfull, caring, honest, and informative. thank you so much for everything u and your staff did. now i am driving my ford focusand loving it informative. thank you so much for everything u and your staff did. now i am driving my ford focusand loving it More