Arrowhead Lexus

Straight Shooters Paul & Kelly were just wonderful no ifs ands or buts just straight shooters! Great experience! Trevor was the best part of it ALL! Thank You! Paul & Kelly were just wonderful no ifs ands or buts just straight shooters! Great experience! Trevor was the best part of it ALL! Thank You! More

Easy purchase Had a very easy and smooth experience buying my brand new IS sedan Lane in sales was great and Trevor as well was absolutely fantastic. Had a very easy and smooth experience buying my brand new IS sedan Lane in sales was great and Trevor as well was absolutely fantastic. More

Truly Outstanding Dealership Lane Rogers was very helpful,from the test drive to explaining the cars features and addressing my concerns. All done in a very Pleasant and Professio Lane Rogers was very helpful,from the test drive to explaining the cars features and addressing my concerns. All done in a very Pleasant and Professional manner. What a Great Experience More

Competent and friendly Chris Bubets sac is always on top of things! Anytime I stop in he handles any issues right away! Rick Svc Mgr also very competent and friendly. Known Chris Bubets sac is always on top of things! Anytime I stop in he handles any issues right away! Rick Svc Mgr also very competent and friendly. Known them both for 15 years & recommend everyone bring their Lexus to these GUYS!!! More

One of the best experiences I have ever had at a dealership. Wedrick was one of the best I have ever met at a dealership, was very passionate about his job, very patient with me as we walked around looking, he e Wedrick was one of the best I have ever met at a dealership, was very passionate about his job, very patient with me as we walked around looking, he explained everything to me & was no pressure or made me feel nervous. Was there seeing how I was doing, to if I needed anything, all the way till I drove off with my NX200T... Everyone was so great at Arrowhead Lexis from Ruth at the snack stand, to the gentle men in finance, to the gentlemen showing me all the gadgets this car has to offer. Wedrick was outstanding!! Will definitely be referring anyone I know in the market for a car to him. Am looking forward to my continued relationship with Arrowhead Lexus More

Liked it Harold at service was extremely accommodating after several conversations about the best route for a repair. Lexus Cafe was warm and inviting. Car was Harold at service was extremely accommodating after several conversations about the best route for a repair. Lexus Cafe was warm and inviting. Car wash was a plus. More

My best experience buying a new car. I have to say this is my best experience yet on buying a new car. I did not feel pressured and everyone was very friendly. From the moment we first wa I have to say this is my best experience yet on buying a new car. I did not feel pressured and everyone was very friendly. From the moment we first walked in the door of Arrowhead Lexus until we drove our new car off the lot the whole process only took a couple of hours. I would highly recommend going to Arrowhead Lexus. More

Bad Customer Service! So recently I was browsing cars. I had come Across one on their page. Thinking let's give these guys another chance. So I visited the dealership and So recently I was browsing cars. I had come Across one on their page. Thinking let's give these guys another chance. So I visited the dealership and spoke to Paul About the car. Let's just say it's almost a week in half later and I have yet to hear back from Paul. This dealership is very snooty. I Have noticed this since I use to take My car here for service or when buying my RC giving them yet another try. It always cost a lot More then any other Lexus dealership in the valley. If you want real service and be taken seriously. Go to any other Lexus dealership in the valley and skip this location. Any other Lexus dealership will Be 100 times better. Thankfully I found what I was looking for at the chandler Lexus location. They not only had what I want. But the car was also 3000 dollars cheaper with less miles. Cant believe I decided to give these clowns yet a third try and yet they just don't change But they seem to be lacking something called customer service. If you go here don't except customer service. Wear a tuxedo or they will not even give you the Time of day. More

Excellent service experience. As always, an excellent service experience. A great waiting area with fantastic amenities (TV food, drink, etc.) and an efficient, friendly and knowl As always, an excellent service experience. A great waiting area with fantastic amenities (TV food, drink, etc.) and an efficient, friendly and knowledgeable staff that always makes you feel welcomed and important. More

Thanks Lexus Team! I was just on Lexus website and thinking about getting an SUV, left my number and was contacted right away by Angelo to come in. He gave excellent cu I was just on Lexus website and thinking about getting an SUV, left my number and was contacted right away by Angelo to come in. He gave excellent customer service, took the time to explain every detail about the new vehicle I was purchasing. The whole Lexus staff was very courteous and friendly. This was one of the best service I had when looking for a vehicle, there was no sales pressure and I was able to take my time and make the right selection and I just love my new RX 350. More