We traded in our 2015 RX 350 and purchased a 2018. The transaction was very smooth. Tom Salem was a very professional person to deal with and we would definitely recommend him and the dealership for anyone looking for a new Lexus. Their service dept also has been first class. Romeiro, our advisor, is one of the best we have ever dealt with.
We recently traded in a 2015 RX 350 that we also had purchased from Arrowhead, on a new 2018 model and were very pleased with the transaction. Tom Salem, our sales professional, was just that, A Professional ! The whole process was very smooth and pleasant as opposed to what one normally experiences in these purchases. All of the staff that we encountered knew their jobs and were very customer friendly. I can also say that our past experiences with the Service dept was also first class. Our service advisor, Romeiro, is one of the best we have ever dealt with. We would definitely recommend this dealership.
and all of the work performed on our 2015 was