Art Hill Ford
Merrillville, IN
Filter Reviews by Keyword
By Type
Showing 117 reviews
I am so happy i went to Art hill , AJ and Steve were remarkable. i’m so pleased with my Explorer. they answered all my questions were so knowledgeable and made my experience pleasant. remarkable. i’m so pleased with my Explorer. they answered all my questions were so knowledgeable and made my experience pleasant. More
I had been comparing different trucks, when my friend, Jim Stevenson told me to go to Art Hill Fird and talk to Chris Hensley. I went in and after explaining to Chris what I was looking for, he showed me Jim Stevenson told me to go to Art Hill Fird and talk to Chris Hensley. I went in and after explaining to Chris what I was looking for, he showed me a couple of trucks. One of which he suggested had the features I was looking for. I needed to go home, talk to my husband and I got back with him. We bought the truck. Chris made everything easy for us. Thank you. More
We have been buying cars from Art Hill for about 40 years. Everyone is great there. We love my new Explorer STline. Thanks everyone! years. Everyone is great there. We love my new Explorer STline. Thanks everyone! More
The sales team was extremely professional, courteous, and fast. I was in and out in under 2 hours including test drive. Highly recommend Art Hill. fast. I was in and out in under 2 hours including test drive. Highly recommend Art Hill. More
Friendly and professional staff with great inventory to choose your vehicle. Three dealerships and a beautiful facility to visit for your car or truck purchase. choose your vehicle. Three dealerships and a beautiful facility to visit for your car or truck purchase. More
This review is based on my experience with Brian aka Coach. I called to set up service for recalls for my Lincoln Aviator. Brian was extremely friendly and knowledgeable. He explained what needed to be Coach. I called to set up service for recalls for my Lincoln Aviator. Brian was extremely friendly and knowledgeable. He explained what needed to be done. He offered to have someone pick up my car and return when service was complete. I have rarely come in contact with someone who is as helpful and provides service as well as he did. More
By far one of the best & fastest service for buying my 2025 Lincoln Aviator. John was a pleasure and made sure I understood all the functions on my vehicle before I left. 2025 Lincoln Aviator. John was a pleasure and made sure I understood all the functions on my vehicle before I left. More
DO NOT TAKE YOUR CAR THERE FOR SERVICE! Took my car in to repair a door to my electric charging port that wouldnt stay closed. NOTHING WAS WRONG WITH MY CAR other than the little door that Took my car in to repair a door to my electric charging port that wouldnt stay closed. NOTHING WAS WRONG WITH MY CAR other than the little door that wouldn’t stay shut. They call me and told me that my axle was leaking. I was like OH NO! Mind you I have less than 30k miles. No engine lights or alerts were on. They said they’ll fix it… well they return the car to me with every engine light and alert on. I was in disbelief that they would even return it. I took it back and they couldn’t “figure it out”. Long story short I took it to the dealership I bought my Lincoln from. They told me this dealership replaced my axle with the wrong axle that did not match my car model which cause the connector and all the electric components to break and fail. 😱 I knew they did something wrong, I don’t even believe there was anything wrong to begin with and now my car is messed up and it’s making noise and my 4WD is messed up. UNBELIEVABLE DO NOT LET THEM MESS YOUR CAR UP! Their service is beyond bad and they shouldn’t even be allowed to work on any car. SHAME ON LINCOLN for allowing this dealership to stay open. More

