Back

Aschenbach Chevrolet GMC- Service Center

Wytheville, VA

4.8
57 Reviews

57 Reviews of Aschenbach Chevrolet GMC- Service Center

Sort by
October 16, 2023

Excellent service department. Service work was done in a timely manner. Very highly recommended. Friendly and helpful staff. More

by pfarmer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Motsinger
Oct 18, 2023 -

Aschenbach Chevrolet GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 16, 2023

Dealership is very clean. Staff is very professional. The service department is excellent. I would recommend them to everyone. More

by nathanfowler7474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD and Matt and the entire service team
Oct 18, 2023 -

Aschenbach Chevrolet GMC responded

Thank you for visiting our service department and for leaving the kind words, Nathan. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 14, 2023

Excellent professional service completed expeditiously! Incredible service department! This shop is incredible and fairly priced! They always do exactly as they promise for the price agreed upon! More

by Chevy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JD, Matt and Gary
Oct 17, 2023 -

Aschenbach Chevrolet GMC responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Aschenbach Chevrolet Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 11, 2023

Service has always been good at this dealership, they have always been above what you would expect. they service you very well. More

by BBROGDEN1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Corvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony McKinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2023 -

Aschenbach Chevrolet GMC responded

Thank you for your kind words. We feel our service department is what makes Aschenbach Chevrolet Buick GMC special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 04, 2023

The staff was courteous and the work was completed as scheduled.Waiting area was clean and was offered a snack. More

by SOWERS65
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department.
Oct 06, 2023 -

Aschenbach Chevrolet GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 02, 2023

I called dealership and asked for service. The lady who answered said she could make the appointment for inspection. Nice! Loved not having to wait on hold! More

by CHE_AND_DON62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phone Reception
Oct 05, 2023 -

Aschenbach Chevrolet GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Chevrolet Buick GMC Team

October 02, 2023

Ever since the sell from Bob Huff Chev to Ashenbach my interactions have not been good. I understand things change and prices increase but the attitude from some employees has been poor. More

by SLESTER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie Gunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivor Atkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2023 -

Aschenbach Chevrolet GMC responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Aschenbach Chevrolet Buick GMC Team

...
6