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Aschenbach Ford

Wytheville, VA

Overview
Employees
Reviews
Vehicles
4.7
83 Reviews
Our Ford dealership set down roots in Wytheville, VA, in 1933, and we've been proud to be a cornerstone of the community ever since. Acquired by Aschenbach Automotive Group in 2022, Aschenbach Ford is ready to set a new standard for the way that people buy cars. We're committed to you, from helping you find the perfect vehicle to ensuring you get the best maintenance and repairs from our service department. You'll be treated like family from the moment you step through our doors, and our sales staff will use their knowledge and expertise to find you the perfect new Ford or pre-owned vehicle to take home. We bring the personal touch to every vehicle purchase, developing friends and family relationships with many of our customers as we work hard to make dreams happen. Because much of our staff is local and well-involved in the community, we're sure we have what it takes to bring you the car buying experience you've been searching for. Visit Aschenbach Ford today to experience the difference for yourself!
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1135 E Main St.

Wytheville, VA

24382

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Showing 83 reviews

April 02, 2024

Had an oil change, tire rotation and sticker! Everything went smoothly! Staff was friendly and knowledgeable More

by lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 05, 2024 -

Aschenbach Ford responded

Lisa, we're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Aschenbach Ford Team

Helpful
March 26, 2024

Great customer service. Very nice staff. Had me in and out in no time. Will send referrals More

by pearman1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 29, 2024 -

Aschenbach Ford responded

Hearing about your positive experience has a remarkable way of inspiring and motivating us to keep doing what we do! We want nothing but the best for our customers and we are glad that is what we are doing. Hope to see you back again soon! Sincerely, The Aschenbach Ford Team

Helpful
March 25, 2024

Did my work in record time. Vehicle was clean inside. And returned to me in half the time estimated More

by DIANATRIVETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Aschenbach Ford responded

Thank you for the amazing 5-star rating, Diana! Whether it be in service or sales, we hope to see you again soon. Sincerely, The Aschenbach Ford Team

Helpful
March 25, 2024

They were on time with my appointment, no delays. My car had an oil change and the tires were rotated. Everything was done to my satisfaction, More

by JOYCELANGENDORFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Aschenbach Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you, Joyce. Sincerely, The Aschenbach Ford Team

Helpful
March 22, 2024

Good dealer ship In and out After I told I was not interested in anybody the extra purchase they did not pressure me More

by vatrout22
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2024 -

Aschenbach Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

Helpful
March 20, 2024

Great service department the techs are the best 100% satisfied they do all my work i would recommend them to anyone More

by rhansonhgw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Master tech
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Mar 22, 2024 -

Aschenbach Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Aschenbach Ford Team

Helpful
March 19, 2024

Angel was very helpful and great to work with. My car is due to be picked up Thursday morning to have some promised work done and then returned to me on Friday morning. More

by sercat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
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Mar 22, 2024 -

Aschenbach Ford responded

Thanks for your outstanding review! We're very happy to hear that Angel was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Aschenbach Ford Team

Helpful
March 16, 2024

Was an easy transition and the sales man was new very friendly and knowledgeable it has been a good experience More

by suedoc83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Aschenbach Ford responded

Thank you so much for taking the time to share your feedback with us, Sue! We work hard to make sure our guests have a good experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aschenbach Ford Team

Helpful
March 15, 2024

Prompt and efficient and friendly service. And, they picked up and delivered my auto. I will use them again for service. More

by TJBARKER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 20, 2024 -

Aschenbach Ford responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Aschenbach Ford Team

Helpful
March 13, 2024

The staff and the service was excellent. Waiting area was clean and comfortable. Will return. More

by LINDAMILLER9549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Aschenbach Ford responded

Thank you for visiting our service department and for leaving the kind words, Linda. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Aschenbach Ford Team

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