10 Ford Dealers near 24382near 24382

I had bought a 2020 ford escape from Jason pearman that - bhillenburg2024

I had bought a 2020 ford escape from Jason pearman that had some body issues and it was the worst experience possible for my first time buying a car, thank god he is no longer there because I wouldn’t recommend him. I decided to give them a second chance and I went to Corey oxendine and he has been more then helpful and responsive he got me traded out of the escape into a 2024 ford edge and I couldn’t be happier with it. I highly reccommend Corey Oxendine and I think this boy deserves a raise or a promotion or something. He has beyond helped me when nobody else wanted to and I appreciate everything he did for me. If you go to Aschenbach ask for Corey!!

This is going to be lengthy, but I feel it is worth the - superchargedblackbird

This is going to be lengthy, but I feel it is worth the read for anyone. For over a year now, I have been taking my Ford Explorer to a different local dealer to diagnose a noise. They told me immediately that the noise was a wheel bearing and they had it in stock on the first visit. When I left, the noise was still there. I went back immediately and they said that my "tires were shot". Three days later I notice the wheel, where the repair was just completed, to be dripping with grease. I took it back in and they told me (after 3 days) that the axle shaft was broken.... after picking it up from that repair, the noise was still there. I was advised that I still needed to replace my tires and to get an alignment. After the alignment and new tires, the noise was not only still there, it was worse... and even worse, the vehicle pulled to the right and the steering wheel was not straight. I took it back and had a second alignment done and was assured that it was fixed, but it wasn't... it just kept getting worse. Now, the vehicle drove crooked down the road in addition to the steering wheel and now worse noise. Being completely devastated and at my wits end, I drove just a tad farther to Scenic Ford Lincoln. I had about an hour conversation with the assistant manager of service and scheduled an appointment for the next week. After that appointment, My Explorer is FIXED and drives/rides like a new car, and the noise is gone! I cannot begin to tell you how welcoming and resolving this experience was with Scenic Ford! They have earned my business and I will continue to visit them for my routine maintenance needs and repairs! I have found my new Ford dealer, who does not pass me off like just another number in line!

We brought our Edge in the night before for service the - hlwatson48

We brought our Edge in the night before for service the next day. At close to 2 PM the next day I text the service advisor for a readiness. 74 minutes! later I received a response. Moments later a different service advisor call to say, it would be near 5 PM before the vehicle would be ready. We dropped the vehicle off the night before to prevent getting caught in 5 PM traffic. Beyond the mid-70s year old and raining, we senior citizens make plans not to get caught like this. As far as the actual service work. It is too early to comment. Don’t misconstrue, we have 2 vehicles from Shelor and their service department is the only ones to have serviced our vehicles.

I was contacted by the service manager about my 2017 ford - mustangvibe97

I was contacted by the service manager about my 2017 ford explorer making a weird noise, I had left a review earlier because i was not very happy , After speaking with the service manager Brent at the end of the day, Brent assured me that he would work with me to resolve the issue with my Ford explorer, I've known Brent for many years, I'm glad he reached out to me. Thank you Brent Gary Mayweather

The sales department at Scenic Ford went above and beyond - kathyvan619

The sales department at Scenic Ford went above and beyond in and ensuring my safety and 100% satisfaction, in finding my 2023 f150. David Barton spent over 25 hours searching for the perfect truck. Finding it over 800 miles away! They treated me with utmost respect and like family.

Very friendly and efficient! - wonz35

Very friendly and efficient! Staff went above and beyond. Thank you for taking excellent care of us!

Had a veh towed to this dealer with broken window- asked... - Tajima88

Had a veh towed to this dealer with broken window- asked them to cover it as we were to have rain the following week. After 26 days and repeated calls they had not returned insurance adjuster calls and covered the window with a flimsy office-weight plastic bag which blew out and there was water damage to interior and leather seat. No calls returned. Shameful!!

Been a satisfied customer for many years. - kerryd5379

Been a satisfied customer for many years. I would not go anywhere else. Trustworthy, honest.

BRAD BOUNDS IS THE MAN! - DOY.BORO

BRAD BOUNDS IS THE MAN! GREAT EXPERIENCE WITH MY PURCHASE - WELL WORTH THE BEAUTIFUL RIDE INTO THE HILLS OF ASHE COUNTY! I STRONGLY ENCOURAGE YOU TO CHECK WITH BRADLEY (BRAD) BOUNDS BEFORE YOU PURCHASE YOUR NEXT VEHICLE!