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Aschenbach Ford

Wytheville, VA

4.6
89 Reviews
Our Ford dealership set down roots in Wytheville, VA, in 1933, and we've been proud to be a cornerstone of the community ever since. Acquired by Aschenbach Automotive Group in 2022, Aschenbach Ford is ready to set a new standard for the way that people buy cars. We're committed to you, from helping you find the perfect vehicle to ensuring you get the best maintenance and repairs from our service department. You'll be treated like family from the moment you step through our doors, and our sales staff will use their knowledge and expertise to find you the perfect new Ford or pre-owned vehicle to take home. We bring the personal touch to every vehicle purchase, developing friends and family relationships with many of our customers as we work hard to make dreams happen. Because much of our staff is local and well-involved in the community, we're sure we have what it takes to bring you the car buying experience you've been searching for. Visit Aschenbach Ford today to experience the difference for yourself!
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1135 E Main St.

Wytheville, VA

24382

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Showing 89 reviews

March 22, 2024

Good dealer ship In and out After I told I was not interested in anybody the extra purchase they did not pressure me More

by vatrout22
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Aschenbach Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

March 20, 2024

Great service department the techs are the best 100% satisfied they do all my work i would recommend them to anyone More

by rhansonhgw20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Master tech
Mar 22, 2024 -

Aschenbach Ford responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Sincerely, The Aschenbach Ford Team

March 19, 2024

Angel was very helpful and great to work with. My car is due to be picked up Thursday morning to have some promised work done and then returned to me on Friday morning. More

by sercat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Mar 22, 2024 -

Aschenbach Ford responded

Thanks for your outstanding review! We're very happy to hear that Angel was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Aschenbach Ford Team

March 16, 2024

Was an easy transition and the sales man was new very friendly and knowledgeable it has been a good experience More

by suedoc83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Aschenbach Ford responded

Thank you so much for taking the time to share your feedback with us, Sue! We work hard to make sure our guests have a good experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Aschenbach Ford Team

March 15, 2024

Prompt and efficient and friendly service. And, they picked up and delivered my auto. I will use them again for service. More

by TJBARKER48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Aschenbach Ford responded

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with us. Your kind words mean a lot to our team, and we can't wait to welcome you back soon. Sincerely, The Aschenbach Ford Team

March 13, 2024

The staff and the service was excellent. Waiting area was clean and comfortable. Will return. More

by LINDAMILLER9549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Aschenbach Ford responded

Thank you for visiting our service department and for leaving the kind words, Linda. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Aschenbach Ford Team

March 09, 2024

Great easy to work with and had my best interest in mind. Will definitely refer my business to him. More

by pearman1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Aschenbach Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Aschenbach Ford Team

March 08, 2024

I’ve had very good experiences with this dealership. They’ve been very helpful when I’ve needed assistance. More

by JOYCELANGENDORFER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2024 -

Aschenbach Ford responded

Joyce, it’s great to know that our staff provided a very good experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Aschenbach Ford Team

March 01, 2024

They are fantastic ! They care about their customers and strive to make everything an easy process - from buying a vehicle to getting service ! More

by keri_bl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deb King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pearman
5.0
This rating includes all reviews, with more weight given to recent reviews.
TERRY Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carole Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2024 -

Aschenbach Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Aschenbach Ford Team

February 26, 2024

Very professional and helpful, there help, and service is much appreciated. Very good communication. Tristan was a pleasure to work with. More

by martyriddle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan Kiernan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 29, 2024 -

Aschenbach Ford responded

We really appreciate you being so kind as to write this review about our dealership, Marty. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team here at Aschenbach Ford provided you with the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, The Aschenbach Ford Team

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