Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Asheville Chevrolet
Asheville, NC
557 Reviews
Thank you for visiting our Asheville Chevrolet's website. We make this a convenient place to get all the information to find your new Chevrolet vehicle. We have taken the hassle out of your car buying experience. Our staff will assist you with any questions you have regarding your Chevrolet car, truck or SUV. Asheville Chevrolet is committed to keeping you and your family safe from the start of your journey to your destination. We also provide some of the most dependable new cars and trucks on the road; which keep you safe at all times. We are also the preferred Hendersonville and Waynesville, NC Chevrolet dealer. We have a huge inventory of GM vehicles for Waynesville & Hendersonville, NC Chevrolet drivers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:30 PM
Saturday 9:00 AM - 5:30 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 557 reviews
August 07, 2018
Rude, unenthusiastic, refused to service I have been taking my car to Asheville Chevrolet for regular maintenance visits since Saturn closed, almost 10 years. I had called Asheville Chevrolet I have been taking my car to Asheville Chevrolet for regular maintenance visits since Saturn closed, almost 10 years. I had called Asheville Chevrolet to make an appointment and ask service questions. After a long hold I was connected to someone who could not answer my question and could only make standard appointments. I made a service appointment and did not mention that I needed a noise checked because I was not given the opportunity to do so. When I arrived for the service, the tech seemed unenthused and unknowledgeable. She asked me what I wanted done to the car. I thought that the techs would know what is included in a service appointment and mentioned that. I started to tell her that there was a strange noise that I would like to have checked but she cut me off and said they didn't have time for anything else. In the past, they would at least have listened to me explain the problem and checked it to see if I needed to make a return appointment for a diagnosis and hopefully fix. I asked to talk to someone friendlier and she told me to talk to the tech beside her who was just as mean because he had been listening to our conversation. I told them I would take it somewhere else and they said that was a good idea. I asked to discuss the problem with a manager and they sent the general management who appeared to know less about cars than me (and that is not much). I was telling him about a problem that was reported on a previous service visit and still existed. He couldn't understand what I was referring to and started looking through my car manual. Then he threw down my car manual, said they couldn't help me, and told me to leave. That is the first unfriendly, incompetent encounter that I have had at Asheville Chevrolet in the 10 years I have been going for service. I'm disappointed that the quality of customer service has gotten so low. I no longer feel comfortable having my car serviced there. I'm grateful that other competent and friendly options are available. More
by Fired Customer
Employees Worked With
Don't know anyone's name
August 05, 2018
Awesome experience! Terry is easy to work with! Terry White is the man you need to see! Very friendly and will not feed you any b.s.I recommend him highly. I had a great experience. Terry White is the man you need to see! Very friendly and will not feed you any b.s.I recommend him highly. I had a great experience. More
by Camaroz28
Employees Worked With
Terry White
August 02, 2018
Wonderful experience The truck we wanted not in stock. David was able to find one elsewhere that met our needs and got it for us. Thanks, David! Our purchase experience The truck we wanted not in stock. David was able to find one elsewhere that met our needs and got it for us. Thanks, David! Our purchase experience went smoothly. Thanks, Jeff! More
by Rascal
July 28, 2018
Amazing Asheville Chevrolet was Amazing!! Our Salesman Terry White was Outstanding! We showed up Before they opened and Met us outside right then. He was very Asheville Chevrolet was Amazing!! Our Salesman Terry White was Outstanding! We showed up Before they opened and Met us outside right then. He was very helpful and knowledgeable on the Car. He wasn’t satisfied until we were. We will definitely be back for our future cars and will Use Terry! More
by Jmscott0428
Employees Worked With
Jim Garrod, Terry White
July 24, 2018
my new silverado terry white handled our purchase of the truck, he was very helpful and polite and knowledgeable about the vehicle and all of the options the truck has terry white handled our purchase of the truck, he was very helpful and polite and knowledgeable about the vehicle and all of the options the truck has, i would anyone interested in buying a new or used vehicle to deal with him he by far is the only one to have help you More
by rfcf
Employees Worked With
Terry White
July 12, 2018
Chevy Equinox Who looks forward to purchasing a new car? There are so many hassles and so much pressure from sales-people, we often end up purchasing a vehicle but Who looks forward to purchasing a new car? There are so many hassles and so much pressure from sales-people, we often end up purchasing a vehicle but not THE vehicle. Our experience with Jeff was exactly the opposite. No hassles, no pressure and we have exactly the car we want and need . Car hunting became an enjoyable experience ! Thanks More
by BEM
Employees Worked With
July 12, 2018
Great Dealership and Sales Team What a wonderful experience. I can’t say how happy I am. Mark and Jeff are the best. We will always come back to Asheville Chevy. Go Warriors! What a wonderful experience. I can’t say how happy I am. Mark and Jeff are the best. We will always come back to Asheville Chevy. Go Warriors! More
by Brenda and John Holloman
July 09, 2018
Got the truck I really wanted. To follow up earlier review; finished the deal today, and we couldn't be happier. Wife loves the new Colorado, and so do I. So glad to have continued To follow up earlier review; finished the deal today, and we couldn't be happier. Wife loves the new Colorado, and so do I. So glad to have continued the process of looking online and visiting various dealerships, until I found the right place. Jeff was very knowledgeable, very helpful, and made the experience actually very enjoyable. Jim and David were also very instrumental in getting me in their dealership, and getting me the best deal. Highly recommend Asheville Chevrolet! More
by RandyMan
July 07, 2018
Great people! Great service! Terry sold me a new car today. But, he did more than just sell me a car. Way more! I had not bought a new car in years and was apprehensive about g Terry sold me a new car today. But, he did more than just sell me a car. Way more! I had not bought a new car in years and was apprehensive about getting a fair deal. Right from the start Terry made me feel like he had my back. He considered my particular needs and I ended up with a great little car that I think I'm going to love for years! I whole-heartedly recommend Terry and the rest of the team at Asheville Chevrolet! More
by Grammy to 6
Employees Worked With
David, Kimberely, Jim, Tina, Terry White
July 06, 2018
Goes The Extra Mile Terry and the whole staff of Asheville Chevrolet will make the extra effort to satisfy a customer. My wife and I decided to over driver over to Ashevi Terry and the whole staff of Asheville Chevrolet will make the extra effort to satisfy a customer. My wife and I decided to over driver over to Asheville Chevrolet on July 4th. We wanted to look at a Silverado 1500 the dealership. We thought the dealership closed 1PM. We arrived at 2PM, unannounced. To our surprise. Terry White and the sales crew were still there. We asked Terry, if we could look at the inside of the truck. He gladly went and got the keys. After looking the truck over. I told Terry that I would come back tomorrow. Then we could look at figures. And see if we could work out a deal. Terry (with a smile) said if we had the time. He could get us a figure right then. We figured it might be high. So we figured why not. It saved another trip. The end result. Terry did come up with a working figure. And in 4 hours. We had the truck. Terry was very knowledgeable. And made sure we understood all the options on the truck. Thank you Terry and Asheville Chevrolet. For a very pleasant experience. More
by Blake C
Employees Worked With
Terry White
