Asheville Ford Lincoln
Asheville, NC
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Terrific I traveled from Otto, and was not sorry, The staff were very professional. I was looking for a gold focus titanium and was happy that you had one in I traveled from Otto, and was not sorry, The staff were very professional. I was looking for a gold focus titanium and was happy that you had one in stock. Camilla Horst More
Overall so far the experience has been good. There was no high pressure sales tactics...I knew what I wanted...they looked around for it but did not seem to be able to find the type of vehicle I There was no high pressure sales tactics...I knew what I wanted...they looked around for it but did not seem to be able to find the type of vehicle I wanted, so it had to be ordered....then I waited 3.5 months before it arrived...so glad I did not need the vehicle right away. The sales associate spent a lot of time with me once the car arrived, and explained things to me about the car...I am sure I will need to follow up to learn more...it might make sense to hold classes for new owners like some of the other premium dealers do. I have not experienced anything with the service department yet ..so will hold my judgement on that. More
friendly knowledgeable great service Great business, great employees, knowledgeable. Felt welcome minute walked in the door. From salesman to financial, to the service department first cl Great business, great employees, knowledgeable. Felt welcome minute walked in the door. From salesman to financial, to the service department first class. Would highly recommend if buying or servicing. More
A repeater This is the third vehicle we've purchased from Chris and Asheville Ford. Integrity describes both. We'll keep coming back, both for the quality of ser This is the third vehicle we've purchased from Chris and Asheville Ford. Integrity describes both. We'll keep coming back, both for the quality of service and the friendliness of the staff. It's a pleasure to deal with Asheville Ford. More
Terrible The service advisor was rude and very unhelpful. They ripped my my floor Mat when I asked if they couldn’t take off the dealor removal only tape and t The service advisor was rude and very unhelpful. They ripped my my floor Mat when I asked if they couldn’t take off the dealor removal only tape and then it took a month to get the new ones even though he said it would be a couple days. They charged me money just to check lights that they couldn’t even find and they said they could look up previous history of engine light problems but didn’t. More
Great customer service Jonathon and the rest of the staff at AVL Ford Quick Lane make sure I understand what is being done to my SUV and what I need to do on future visits. Jonathon and the rest of the staff at AVL Ford Quick Lane make sure I understand what is being done to my SUV and what I need to do on future visits. I went in for a oil change and routine maintenance and Jonathon mentioned that I would need new tires soon. He gave me a list of tires and prices so I was able to review the information before my next visit. More
Great service, great employees also! I have never had a bad experience at Avl Ford. Quick Lane has done so much to help my2008 Ford Escape. Everyone in all depts. are super friendly and I have never had a bad experience at Avl Ford. Quick Lane has done so much to help my2008 Ford Escape. Everyone in all depts. are super friendly and helpful. A lot of folks also say if Johnathon did not run the Quick Lane a lot of us would not go there. More
Asheville Ford Awesome experience, everyone was really helpful and friendly. This was my first experience buying a car and would recommend it to anyone! Jason was th Awesome experience, everyone was really helpful and friendly. This was my first experience buying a car and would recommend it to anyone! Jason was the salesman and he is THE MAN! More
New Pick up. Outstanding service in every phase of the process. My son and I showed up on a very wet Saturday and Sean brought the vehicle undercover from the lot Outstanding service in every phase of the process. My son and I showed up on a very wet Saturday and Sean brought the vehicle undercover from the lot to ease review and comparison with then existing truck. More
Asheville Ford Service I always receive 10 star excellent service from this dealership. They are very customer oriented, care about your concerns and repair all items timel I always receive 10 star excellent service from this dealership. They are very customer oriented, care about your concerns and repair all items timely and efficiently. Over the top consultants and service! Employee: Brody More