Ashland Ford

Recall repairs Helped with recall repairs. Kept the car from essentially blowing up. Worked quickly for repairs - was about 2 days. Let us know of any possible delay Helped with recall repairs. Kept the car from essentially blowing up. Worked quickly for repairs - was about 2 days. Let us know of any possible delays. Only problem is they don't do loaner vehicles for when car is out for repairs. More

Customer service was very good. Friendly, accommodating sales person. She answered all of our questions with a very positive and patient attitude. Went out of her way to familiarize us with the vehicle and sales person. She answered all of our questions with a very positive and patient attitude. Went out of her way to familiarize us with the vehicle and made us feel welcome To stop or call with any future questions about the technology in the vehicle. More

Best sales and service in the area! Ashland Ford is fast, reliable, and always professional! Thank you for taking such great care of my car. reliable, and always professional! Thank you for taking such great care of my car. More

Eric was great to work with. Due to lots of deer hits & lots of slippery roads, it took a little longer to repair my car but Eric would call me to keep me updated on the progress of my car& made sure i had lots of slippery roads, it took a little longer to repair my car but Eric would call me to keep me updated on the progress of my car& made sure i had a car to use while mine was being fixed. He was awesome. More

Great service every time I stop in. The job gets done quickly and they have great customer service. They are awesome at communicating with you what is going to be done to your vehicle, what has been done quickly and they have great customer service. They are awesome at communicating with you what is going to be done to your vehicle, what has been done and all the little details. More

New Ram This dealership has the best most experienced people involved in the ourchase of a new vehicle...I have been buying from them for years....You people This dealership has the best most experienced people involved in the ourchase of a new vehicle...I have been buying from them for years....You people are the best...Just Love thee new 2019 Ram 1500 Warlock... More

oil change Even tho they didn't have phone service or internet yesterday they were able to do my oil change. Thank you for the free oil change Even tho they didn't have phone service or internet yesterday they were able to do my oil change. Thank you for the free oil change More

Exceptional service We love buying new Ford vehicles from Ashland Ford. The professional sales people are never pushy and are very good to work with. Once we told them We love buying new Ford vehicles from Ashland Ford. The professional sales people are never pushy and are very good to work with. Once we told them what vehicle we wanted, they ordered it and kept us informed as to its progress from the factory. An email and a phone call followed and we scheduled pickup that was convenient to us. Always a pleasure to work with John K. We look forward to purchasing a new Explorer in the next couple of years. More

Problem explained They are always so good here. I am one who worries about any light, noise, non-noise on my car. They always manage to ease my mind and explain what is They are always so good here. I am one who worries about any light, noise, non-noise on my car. They always manage to ease my mind and explain what is going on with my car. More

oil service and tire rotation Excellent staff and fast turn around on service...Recommend to all and purchase all my vehicles from this dealership....See you in a month or so for a Excellent staff and fast turn around on service...Recommend to all and purchase all my vehicles from this dealership....See you in a month or so for a new trk... More