Ashland Ford

We were just vacationing in the area, we decided to just browse, gee whiz for a second vehicle. David was perfect, found just the right balance with us. He was honest, professional, not pushy. He really listened to what we wanted & were looking for. He found the perfect one for us at a great price. Jon in finance got us a deal we couldn't refuse. Quick, easy & Amazing!!!

Everything was very straightforward and no " hidden " agenda or costs. Things were explained very well. We really felt like everyone helped find us the best deal and best financing

Thank you very much to Adam for going above and beyond in getting my truck outfitted with new tires and locating a reasonably priced rim to replace my damaged one. The whole experience was great and I sincerely appreciated his extra efforts!

Mark in sales had the Ram ready to drive, show, and explain all the expansive features. Jon in finance got me a great rate and terms. Mike in parts took care of me with some aftermarket products. All smiles...

I was traveling home from Minnesota to Milwaukee and broke down. Called Ashland Ford to see if they could help a stranded traveler. Adam, the service manager, informed that they were booked solid, but he would see if they could fit me in. I expected to wait several days, but Adam was able to have my Ford Ranger looked at the very same day. It was a fuel pump problem. Late in that day Adam called me at my motel to inform that he would check several places for parts and was successful in finding a fuel pump in town. The next morning I was picked up at my motel by a Ford shuttle and delivered to the dealership. Shawn, the mechanic who worked on my truck, showed me the old fuel pump and explained in detail why I had the problem. He checked everything. Before noon, I was on my way home! When you travel, you depend upon the kindness of strangers. Everyone at Ashland Ford was so kind to me and treated me with such respect that it renewed my faith in realizing that there are still a lot of good people out there. If I lived in Ashland, I would be a regular customer of Ashland Ford and would buy my next Ford at this fine dealership. The high quality service at Ashland Ford sets it apart from other dealerships. Everyone I met there seemed to truly want to help customers. I cannot recommend Ashland Ford enough. Good, honest, kind people.

very in tune with my problem and explained everything and also was wonderful talking w/ john in sales and hopefully will hear more on that today

My 2014 Jeep was in for a recall & the phone conversations prior to having it fixed were most helpful-the actual service went smoothly with a van bringing me to shopping & pickup.

This was my second vehicle from Ashland Ford and the staff was great to work with. Mark Larson found me exactly what I was looking for and exceeded my expectations.

Craig Darwin listens to what we want and then works with us to reach our goal. We appreciate that very much. We would, and have recommend seeing him to purchase a vehicle.

I have one question and that is "Why can't I schedule my oil change, tire rotation" even though you have an express lane? I would think both forms of service could be arranged. Not one or the other. I was told "we do not schedule because we have an express lane".