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Aston Martin Houston - Service Center

Houston, TX

4.6
51 Reviews

51 Reviews of Aston Martin Houston - Service Center

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July 01, 2023

Richard and Mario are great excellent customer service. Brand not sure about that after latest experiences More

by S.SINGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Nolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duer
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 26, 2023

Customer service was exceptional. Mario and his service team always go above and beyond to take care of my and my vehicle. More

by JONDD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mario
June 19, 2023

We had an emergency with a battery failure. We didn't have an appointment; yet they put our SUV next in line. The team didn't find any issues but tested/tightened all connections anyway. They More

by Greg E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Diskin
June 12, 2023

Always a pleasure to come here. Staff is friendly & knowledgeable. Quick service & always returns my car washed & vacuumed. More

by RARREDONDO2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in Service Dept
June 11, 2023

I have been going to star motors since 2002 when I bought my first Mercedes they have great to specially their service department. Ms. Smart has always been helpful and knowledgeable. Great people 👍 More

by SAEED QAZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Smart
June 08, 2023

This was an unplanned visit. The Star team was friendly, accommodated my need for backup transportation and completed the diagnosis and repair quickly. I couldn't ask for more. More

by reneb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
We worked with service and they all performed well
June 07, 2023

Routine oil change and technician forgot to put the oil cap back on- discovered after a week for driving the vehicle- burning smell and smoking from engine to find oil spatter all over engine and hood...am More

by RANDI2.0SMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Star Motor Cars Mercedes
June 01, 2023

I never have any problem when it come to rental car with any of the dealers. More

by karmelda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos and the only lady that work with them. I can't think of her name.
May 31, 2023

Mike in service was wonderful as always. Car was out and in quickly! Thank you. More

by JPARIS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike is a service advisor.
May 14, 2023

I've enjoyed doing business with Ed O'Neal for four decades, and I appreciate Star's service dept. More

by ed54
Recommend Dealer
Yes
Employees Worked With
Ed O'Neal
3
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