
Astorg Ford/Lincoln
Parkersburg, WV
Is this your dealership?
68 Reviews of Astorg Ford/Lincoln
"Literally the worst experience I have ever had at a service "
- Relldanit1Astorg only cares if they are selling you a car. I Took my grandpa Rodney's 2013 ford focus in to have the transmission tested a few weeks back because it had a horrible slip in the transmission that almost caused me and my child to be hit while getting on the interstate. they blatently lied to my face and said the issue I was having was normal and that the only thing wrong with my focus was the battery and handed me a bunch of charts showing the "rpm test" it passed (spoiler alert it was just for the battery they didnt even touch the transmision). I asked to see the tests they had done since I had paid their service charge of 115$ and the guy finally admits they never even tested the transmission. so they basically just had my car all day to check my battery. when i told them the transmission was the issue they assured me it was fine until i called corperate and complained. then they decided to do the actual test i had paid for. confirmed my transmission was having an issue and slipping at just under 800rpm which is something that ford is having a class action lawsuit against currently for... I had been previously lied to by pioneer ford in marietta to the point where I was outside of the period to get it fixed under warranty (go figure) they would just say it was normal and refuse to even test it. Ford refuses to do anything to fix it and says its up to astorg or pioneer to fix it..they refuse to do anything but keep leading me on. What an actual joke. I will never be buying Another ford.
Read More"Pre owned Lincoln "
- New Lincoln OwnerWe had a wonderful experience buying our vehicle ! Eddie Paugh was excellent! Not pushy , very knowledgeable, and friendly ! The whole staff was exceptional. Didn’t take the entire day like other dealerships. Thanks again Eddie for all your help!
Read More"Jared Bonnell "
- smokediverJared was very helpful with all my questions, he was helpful to set up an appointment to get the vehicle so I could show it to the other guy on the Department, he was helpful getting everything we need to purchase the truck.
Read More"Jarred is an amazing sales person. Great staff overall."
- Layfield, SallyJarred recognized what a great candidate I was for a lease. Never thought about it. I did it and I grateful for him and the entire staff. They were kind and explained everything thoughout the process. This is my fourth vehicle with Astorg won't go anywhere else. Thank you
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