Tim Farnsworth was great. He really went out of his way to make sure our experience was great. The service was wonderful and we felt very welcomed- even though they had to stay WAY after hours to accommodate us! Everyone was wonderful!!
Geez where do I start? First off they shop is understaffed so the mechanics are in such a hurry to get your vehicle out they overlook putting it back together correctly. He had to take my dash apart in the parking lot to connect wiring he had forgotten. My trunk space was left in disarray. Was diagnosed as a main display unit replacement but upon questioning the tech it wasn’t that at all but they wanted 4,000$ to replace parts I bought online for less than 500. Then was charged 25$ for a battery they took upon themselves to replace in my key faub. So basically wha I’m saying is if you can drive to another dealership do so unless you just have money to throw away.
Larry Sulfridge is very customer friendly, efficient and knowledgeable. He gets you the best deal he can for your trade. I would highly recommend him and he is located at the Astorg Lakeview Drive lot.
We took our 2015 Edge in for a repair and ended up purchasing a new 2018 Edge. It was a very easy deal to make in short time. My only regret is now I have a car payment! Oh, well that is life and try to live to the fullest. Thank you Bill Gum! And a special thanks to Derrick Taylor for helping us too.
We purchased a preowned certified Jeep Cherokee from Astorg and it was a great experience. Tim Farnsworth is courteous, professional, and fun to work with. He worked hard to keep the paperwork and process flowing in an efficient way so our kids didn't have to sit in the lobby for hours. Thanks Tim!!
I feel the service was good but also I feel the price was a bit high for the car I purchased. In the end I felt more comfortable buying a car from Astorg because they will take care of any future problems that may arise
We recently worked with Tim Farnsworth on finding our new Jeep Grand Cherokee. He listened to what we wanted and pointed us to a vehicle we had never considered, but once we saw it and drove it, we quickly fell in love. He knew better than we did what we needed and I would highly recommend Tim and Astorg motors. Everyone was friendly and very knowledgeable. Thanks for a great experience!