Astro Ford

I was in the market to buy a new car. I found the one I wanted at Astro Ford. Travis is the salesman that was very helpful since I lived 3 hours away he sent me more photos and videos of the vehicle. Once wanted at Astro Ford. Travis is the salesman that was very helpful since I lived 3 hours away he sent me more photos and videos of the vehicle. Once I arrived at the dealership Travis and the Sale mgr Rodger worked together to get the car off the showroom floor. Once I drove the vehicle I knew it was the one I wanted. I got exactly what I wanted for my trade and they had the new car at the sales price that was advertised on their website. Once I got to the finance office Josh and I had a good discussion and we got the car at the interest rate and the car note that was within my budget. I had a great buying experience at Astro Ford and would be willing to buy from them in the future. More

She was amazing and very helpful, got me a great deal and in an affordable truck that I absolutely love, I would definitely deal with her again in an affordable truck that I absolutely love, I would definitely deal with her again More

Great team to work with, very responsive and helpful, Brittany was very helpful getting us through the process and keeping everyone safe arranging home delivery Brittany was very helpful getting us through the process and keeping everyone safe arranging home delivery More

The salesman Mr Wooten was the most courteous gentleman from the first handshake. He went above and beyond to tell me every detail about the safety features and warranty on my new Ford F 150. I got a great from the first handshake. He went above and beyond to tell me every detail about the safety features and warranty on my new Ford F 150. I got a great deal and have a new great friend. Astro Ford !! More

Very good and courteous people who go above and beyond to make your buying experience a success. Very polite and helpful and positivity is at the utmost priority. Thanks Astro make your buying experience a success. Very polite and helpful and positivity is at the utmost priority. Thanks Astro More

Chad is great salesman person. He helped my dad find truck. And, everyone is friendly and helpful. I recommend anyone to see Chad if looking buy truck. truck. And, everyone is friendly and helpful. I recommend anyone to see Chad if looking buy truck. More

Brittany was excellent to work with!! She made the entire process very smooth and enjoyable. Mike and Deana were also just as enjoyable to work with. process very smooth and enjoyable. Mike and Deana were also just as enjoyable to work with. More

Helpfull place! I could find the perfect car thanks to Blake, he even came on his day off and after work hours just to help! Blake, he even came on his day off and after work hours just to help! More

My sales person, Brittany did an outstanding job. Very professional and attentive to our needs. Ensure we received the best price. outstanding dealership. wold recommend professional and attentive to our needs. Ensure we received the best price. outstanding dealership. wold recommend More

Great vehicle, decent customer service I recently bought a used 2018 GT350 from Astro Ford. The car itself was great and found no issues. However my experience wasn't the greatest. i was bo I recently bought a used 2018 GT350 from Astro Ford. The car itself was great and found no issues. However my experience wasn't the greatest. i was bounced between 3 people and the salesman I ended up with was decent but lacked experience. I initially contacted the dealer through cargurus and received and email from the used car sales manager, John Binkley. I let him know i was driving from Pensacola, Fl which is about a little over an hour drive. He said he would be waiting. I show up and spoke to Robbie who was helpful and went to tell John I had arrived. I waited while John was with another customer and spoke to Robbie. Once John was done he came and introduced himself but he seeemed to have a bad vibe towards me and didn't seem interested in helping me and told Robbie to deal with me. The car was in the showroom and I asked to test drive it and the salesman went to ask John who then said in order to test drive they had to run my credit, agree on a price. I had already told them and showed that I had a preapproved loan which was much higher than asking price. Then the salesman I was dealing with had to leave and I was put on with a younger salesman, Taylor, who had very little experience but someone I could work with. He seemed hesitant to ask his sales manager questions when I was trying to negotiate price and sort out the whole test drive ordeal. I expressed how I will not have them run my credit since I have a loan with my bank waiting and have the proof. I then also asked how can I agree on a price before test driving the car. Finally they took proof of loan and my license and agreed to let me test drive without talking numbers. I told them had I known this ahead of time, I wouldn't have bothered taking the 1+ hour drive. I test drove it and then came back and wanted to see if they would give me a better price on car. At first the sales manager didn't want to budge and then eventually lowered a few hundred, but I wasn't pleased with it. I told them what I wanted to pay out the door and the salesman was hesitant to go ask. He finally asked and after a while they agreed on a price that I was also comfortable with. Once I started the paperwork with my bank and they started getting the car ready, now the sales manager's attitude towards me changed. I personally wanted nothing to do with him and had told the salesman that. Overall the experience wasn't to bad. The good was getting the price down and them offering to deliver it that day free of charge. My only issue is the salesman was very friendly but inexperienced. He definitely needs to learn more about the products he is selling. Lola if i remember correctly who works in the back doing paperwork was very helpful. She made sure to call me about the title paperwork and understood my situation with me leaving overseas soon, so she overnighted the paperwork so I can register the vehicle. John Binkley on the other hand was the person that I just had a bad experience with. He was the person who initially reached out to me and then wanted nothing to do with me. Very unprofessional. I suggest anyone going there to not deal with him. More