Long story short...I bought a truck that was "on it's way". It took a little while to get it, but Dana was vigilant! She sent someone to personally pick it up--from Dallas! So, I'm sure who was to blame for the confusion about when the truck would actually arrive, but it's all good.
My Salesman Kris Shaulis was amazing, he sold me my dream car. He took his time and made sure I had everything I needed. He kept me updated and answered all of my questions in a fashionable manner. The staff was also awesome with great customer service skills. I spent know more than 45mins here, I was pretty much in and out throughout the whole process.
Vehicle had problems with the travel link, needed recall work done and routine servicing. Service department was very courteous and helpful. When the time for the service went on into the day, I was provided a courtesy vehicle to complete the other business I had. Repairs were completed and accomplished all I had needed. I'll be back in about 5000 miles.
Christopher made our latest truck purchase easy. He was very helpful and knowledgeable. The whole staff at Astro Ford made sure we taken care of. We would happily recommend friends and family to purchase from Astro.
"Great experience, Beth, Donald, Frank and John were awesome "
Terrific experience all of the staff were friendly and knowledgeable.
Will do business there again. Dealership was nice clean and comfortable.
No pressure to buy and I got the deal I wanted, I'm very satisfied.
The minute we arrived the sales team was very helpful. After we discussed our guidelines of how we wanted to be treated and what kind of vehicle we were interested in. They did everything they could do to make it happen. We were treated like family, very child friendly atmosphere . Very nice waiting area.