Astro Ford

Astro Ford is my new shopping ground! I came in with the broken driver side mirror in the service dept was excellent. I told the service guy that I wanted to take a look at the newer F-150 I came in with the broken driver side mirror in the service dept was excellent. I told the service guy that I wanted to take a look at the newer F-150 Platinum's on the lot. He gave me to Kris Shaulis and it was all uphill from there. Kris listened to all my must haves and showed me a vehicle that fit in best for what I told him I wanted. He quickly found me a '17 F-150 Platinum that was perfect and gave me a deal I simply couldn't refuse. I haven't had a salesman yet that actually listened to what I need and delivered. I used to buy from Butch Oustalet because they always beat Astro in the past but this time Astro had a real salesman that treated me the way everyone that's shopping for a vehicle should be treated. Go see Kris Shaulis, you won't regret it!! More

Great service Brandon you have been excellent help in obtaining my new car. The staff was very cordial including your crazy finance manager John We will be referrin Brandon you have been excellent help in obtaining my new car. The staff was very cordial including your crazy finance manager John We will be referring friends to you More

Great Service I was very pleased with my trade allowance and the sale price of the 2017 F 150. My salesman was Brandon and he made this process smooth . Great exp I was very pleased with my trade allowance and the sale price of the 2017 F 150. My salesman was Brandon and he made this process smooth . Great experience! More

Was a great experience with this clompanie. Brandon from Astro ford helped me with this deal in a great way with my trade ins and all I really appreciate all the hard work from these employees h Brandon from Astro ford helped me with this deal in a great way with my trade ins and all I really appreciate all the hard work from these employees here and the help that that gave me the whole time I was there More

Worst exerience with a service deartment ever I am from Michigan Took my Lincoln to the dealership in April to work on an air conditioner problem while I was visting Biloxi. On the way back we co I am from Michigan Took my Lincoln to the dealership in April to work on an air conditioner problem while I was visting Biloxi. On the way back we could not get the control panel to work correctly although it worked fine before bringing it to them. Called and advised them I would be back in July. Made appt. For July 5. They told me before they ever insected the car that this was a new problem. On the 7th they advised that the wrong parts were ordered. Car would be fixed on Monday. Called and was informed that it would be finished on Tuesday morning. About 4:00. P.m. finally got a call Went to pick up the car and found that the gear selector was improperly aligned drive showed as neutral. Next day started back to Michigan and found that the radio and remote starter was disconnected. Worst exerience ever. Don't go to them unless you want to be ripped off called four times on Thursday no one available and to date no return call More

Be aware of your service schedule I purchased and have been taking my Fusion to Astro Ford for service since 2009. Nobody else has ever serviced my car. Apparently, they don't keep I purchased and have been taking my Fusion to Astro Ford for service since 2009. Nobody else has ever serviced my car. Apparently, they don't keep records of the service that has been accomplished. There isn't a visit that goes by where they tell me I need to have something extra done such as; air filter change, coolant change, spark plug replacement... all these things have already been accomplished, by Astro, and most ahead of the Ford recommended schedule. The last time I had my oil changed (May 2017) I was told I needed additional services not even listed in my owners manual. Over the past few years, I have witnessed other customers arguing with service personnel about why they had to have certain services performed either ahead of schedule or things that aren't even in the book. When I asked why Ford didn't have the additional service listed as necessary in my service book, I was told that it's Astro who recommends them, not the manufacturer. Why? To screw the customer. That's why. Last month I went out of state to purchase a new F150, because nobody here locally could touch the deal I got. I came to this site to research other, nearby service departments as I will not be going back to Astro Ford with my new truck or my Fusion. My recommendation to anyone who reads this is this; if you do go to Asto Ford's service department, always know what you've had done in the past and always be aware of what YOUR recommended service schedule recommends. Don't let them screw you too. More

fantastic experience The personnel were more than happy to help me and a huge thank you to Brandon hursell for all of his hard work and professionalism while helping this The personnel were more than happy to help me and a huge thank you to Brandon hursell for all of his hard work and professionalism while helping this first time buyer. Overall I had an excellent experience. More

2015 F350 Great service, great Salesman Kris Shaulis. Bought a 2015 Ford F350, traded in my 2006 F350 for it. Very helpful staff and great coffee. lol Great service, great Salesman Kris Shaulis. Bought a 2015 Ford F350, traded in my 2006 F350 for it. Very helpful staff and great coffee. lol More

Excellent experience! The sales associates were very friendly and always helpful. They didn't hover and allowed me to peruse the lot without feeling pressured. If I were bu The sales associates were very friendly and always helpful. They didn't hover and allowed me to peruse the lot without feeling pressured. If I were buying another vehicle I'd visit Astro! More

wonderful car buying Kris Shaulis went above a beyond to help me with my auto purchase. John Parton was also so very helpful n did an amazing job. I would recommended ASTR Kris Shaulis went above a beyond to help me with my auto purchase. John Parton was also so very helpful n did an amazing job. I would recommended ASTRO to any new all my family n friends. More