Astro Ford

i bought a used car a few months ago and got a 30 day warranty absolutley love the car cept it recently started making a loud sound when turning the the wheel and getting hard to steer, I took it to a fe warranty absolutley love the car cept it recently started making a loud sound when turning the the wheel and getting hard to steer, I took it to a few places and the all said it was something to do with my power steering but estimated the cost round $300 well i took it back to Astro and i knew i wasnt under warranty so i'd have to pay but still wanted them to look at it well come to find out i had air in the lines and they could fix it the same day for me. They fixed it and i and payed nearly nothing compared to what it would have costed.They have a great staff and i'm deffintily going back for my next vehicle. More

I return to this dealership time and time again; have purchased new trucks from them for a number of years now. They are always responsive to my needs, not just sales but service too. I would recommend A purchased new trucks from them for a number of years now. They are always responsive to my needs, not just sales but service too. I would recommend Astro Ford to anyone who wants the quality of a Ford and the personal attention of a great local dealership. More

General Manager Miles Culberson went above and beyond the call of duty as a GM. He took me personally to Mobile Alabama for a dealer trade to get the truck i desired. Not only did GM Miles extend his help in call of duty as a GM. He took me personally to Mobile Alabama for a dealer trade to get the truck i desired. Not only did GM Miles extend his help in helping me get the truck i desired, he make the price right to where i could purchase the vehicle. On that being said, I rate Astro Ford as a Above excellent dealership. This dealership should be reconized for the manner I was treated in purchasing my new truck. --- Kerry Fountain More

I have been using this dealership since purchasing my 2002 Ford Explorer and have always had curtious and friendly service from the service dept and the body shop.. They go out of their way to get my vec 2002 Ford Explorer and have always had curtious and friendly service from the service dept and the body shop.. They go out of their way to get my vechile taken care of.. I have enjoyed my experience at Astor Ford.. More

This is the worst Ford dealership. I would not recommend. The best dealerships to go to is Lamarque Ford, Don Bohn, or Slidell Ford. They do not waste your time. Astro Ford never gave me a great deal for yea The best dealerships to go to is Lamarque Ford, Don Bohn, or Slidell Ford. They do not waste your time. Astro Ford never gave me a great deal for years. They had a great selection, but just didn't want to deal. More

Salesman waisted my time...waited all day to get price on Salesman waisted my time...waited all day to get price on my trade in, then gave me the run around on the price..salesman said his owner was running Salesman waisted my time...waited all day to get price on my trade in, then gave me the run around on the price..salesman said his owner was running the show and said his boss was an idiot and didnt know what he was doing. Left this dealer after 6 hrs and went to Estabrook Ford and was in and out in under 2 hours. More

I bought a decent used car at a decent price...nothing to complain about there. Salesmen was nice, but pulled all the old tricks which made me feel insulted at times. He tried to explain to me what a deal I complain about there. Salesmen was nice, but pulled all the old tricks which made me feel insulted at times. He tried to explain to me what a deal I was getting and how they wouldn't be making any money off me. Easy for him to say that when he assumed I'd be financing atleast 90% of the car at an outrageous rate. When he learned I was going to pay cash for 90% of the vehical, he tried to convince me that I would be better off investing that money in the stock market. Look, if you got a good CD, you may break even with an autoloan (7%)....if you invest in the stock market for 3 years....you are gambling! Sure, over time it averages 12%, but we're talking trying to beat the odds on a 3 year auto loan. If it was as easy to beat the car loan as the salemen said it was, wouldn't everyone be in the stock market and out of the car loan business? Think about it! Its not worth the risk over a used Chevy Malibu! Don't misunderstand me, I don't blame him for trying to push his product ......but after I explicity stated what I wanted to do, he persisted and they ganged up on me by getting the "finance manager" to give me advice. It got to a point where I felt insulted that they'd tell me bold face lies about my money. They got even more angry when I refused to pay a jacked up price for an "extended warrenty" (which can be purchased online for 40% of their price). The sales guy asked me "what will you do when it breaks down on you next summer?" Wow...I thought 10 minutes ago this was a great car that will be soooooo dependable. Don't feel pressured to buy one right then and there....take your time and shop around....you can buy one later! Financing and warrenties is where they make their killing, its funny how their attitude changes when they know they won't be taking you to the cleaners. Not all dealerships are like this. Some of them respect your wishes enough to back off - especially when they sense that you know what you are doing! Be prepared when you go swimming with these sharks! I won't go back there, simply because they made the car buying process painful. I know what I wanted and how I wanted to pay for it, and they just couldn't accept an informed consumer! More