
Atamian Honda
Tewksbury, MA
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In this day and age, customer service and attentiveness can be a lost art. At Atamian, I was treated as if I were the only customer they had. They reviewed my buy and lease options, gave me examples of can be a lost art. At Atamian, I was treated as if I were the only customer they had. They reviewed my buy and lease options, gave me examples of what the payment would do depending on money down etc. The y walked me through the process from when I started to inquire to delivery. Every employee that I dealt with was professional, courteous, friendly and willing to serve my needs. I would most definitely recommend Atamain Honda VW and as a matter of fact I already have. Thanks for the experience. More
I found this dealership through the Costco auto buyers program. Everything worked great and all staff there respected the value of my time. I spent an hour there purchasing the car and doing paperwork, program. Everything worked great and all staff there respected the value of my time. I spent an hour there purchasing the car and doing paperwork, and I spent another half hour when I went to pick up the car. My child had a temper tantrum during one of my visits and everyone was very understanding and patient about it. More
Had a great experience with Steve - he was very straight forward. I knew pretty much what I wanted when I got there and the vehicle was up to my expectations. The sale was quick, the car was ready to go t forward. I knew pretty much what I wanted when I got there and the vehicle was up to my expectations. The sale was quick, the car was ready to go the next day. There is nothing negative I would say about my experience. More
We found Atamian through Costco. John Desroches met us at the door and showed us the vehicle we wanted. He is very knowledgeable about the products he sells. He made us feel comfortable and was not pushy. He the door and showed us the vehicle we wanted. He is very knowledgeable about the products he sells. He made us feel comfortable and was not pushy. He put the pleasure back in buying a new vehicle. I would reccomend him to anyone looking for a car. More
I gave this great review because I thought the service was great. I believe he was trying to work with me to the best of his ability. I think they did everything they could to try and please me and I do n was great. I believe he was trying to work with me to the best of his ability. I think they did everything they could to try and please me and I do not belive they could have done anything more to make the expiriance any better. More
i just got home from my visit with this dealership. I arrived and was greeted by a salesman immediately. i told him i was interested in buying the Honda Fit in this next week and that my goal today was arrived and was greeted by a salesman immediately. i told him i was interested in buying the Honda Fit in this next week and that my goal today was simply to get an idea of the cost of the car; that i had tried to build a car on line but found it confusing. he was dismissive from the start saying there was nothing to "build" - that there were only three models. we walked to the cars and immediately he was unable to answer my basic questions about the iPod interface. we went in so he could get more answers to my questions. i reminded him i was interested in building the car to get a sense of total cost. he didn't offer any information; basically stared at me asking what i wanted. i asked about the hitch. he said, yes that was an accessory and it would be an extra cost. so again i asked if we could build the car. again he asked what i wanted. at this point i suggested we talk about extended warranties. he said he couldn't tell me about them because there are 200 of them. so i had to pull information out (what is the mileage range; what is the year range; min and max costs). after this last exchange and him staring at me again i politely told him that he and i were just not clicking and i best go elsewhere. he proceeded to yell at me as i tried to quietly leave the dealership. to the point that everyone was staring at me as i walked out. my last car experience was in a different state; but i'm used to being able to sit down with someone who will kindly show you all the accessories, add up the costs and give you a sense of what the total cost will be. This dealership may be ok, but this salesman was not only not knowledgeable, he was downright rude. i'm off to another dealership. i still want the Fit but not from this place. More
I've never had such a comfortabale car buying experience - ever! Craig was very laid back, pressure-free and really a pleasure to do business with. Actually, the whole team was friendly and efficient. It - ever! Craig was very laid back, pressure-free and really a pleasure to do business with. Actually, the whole team was friendly and efficient. It was obvious they were very confident in the quality and condition of their cars. They also bent over backwards to give me a workable deal on the car I wanted even though I had no money down and had just relocated to the area. I received a very good price and never once was I made to feel ignorant or out of my depth regarding the science of buying a car - an important detail for me, a single female. Great service, great car, great deal! Thanks Craig and Atamian! K. Curtis More
I originally came to Atamian simply to begin the process of purchasing my leased vehicle. I had come directly from another area Honda dealer where I was unimpressed with the offer presented to purchase a ne of purchasing my leased vehicle. I had come directly from another area Honda dealer where I was unimpressed with the offer presented to purchase a new car, which would have been my 6th from them, or purchase my leased vehicle. I began the paperwork to purchase my leased Accord and agreed to check-out a new Accord with Andre and listen to the offers. After the offers and, what I believe was an honest negotiation, I agreed to purchase the new Accord. Atamian was not only able to match the offer provided by my previous dealer, with the financing provided, I actually saved a significant amount, an amount I was assured I couldn't be ofered by my previous dealer. I was extremely happy with Atamian, the customer service and the honest assessment of the position I was in. I would recommend Atamian to my friends. More
My wife, and I had a very positive experience at Atamian Honda. We would highly reccommend giving Atamian Honda an opportunity to sell you a Honda product. This is our third purchase from Atamian. The sales Honda. We would highly reccommend giving Atamian Honda an opportunity to sell you a Honda product. This is our third purchase from Atamian. The salesperson was Tarik Slaovi,and he fullfilled our choice of a Honda Oddyssey. Thanks, Irv., and Bev. Jones More
John was very helpful, he has great customer service skills. He understood what my husband and I were looking for in a car as well as our finances. We also needed to trade our car and he as well as Chri skills. He understood what my husband and I were looking for in a car as well as our finances. We also needed to trade our car and he as well as Chris in financing were very knowledgeable and did everything they could to help us out with our trade in. We are very happy and highly satisfied with the service and follow up from Atamian Honda. It was an excellent experience and we will definately recommend them to all our family and friends. Thank You, Alma E. Finnerty More