
Atamian Honda
Tewksbury, MA
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After much research I had decided to purchase a Honda Fit Sport model, and received several internet quotes from Honda dealers. Atamian offered me the best price, even thouth they, like all the other dealer Sport model, and received several internet quotes from Honda dealers. Atamian offered me the best price, even thouth they, like all the other dealers, were waiting for the arrival of Fits. Mr. Goulette kept me informed as to possible dates of arrival, and I was notified when my car came in. The purchase was done seamlessly, without pressure or hassles, Jay Carney took as much time as needed to explain the car's features to me, and made me feel as though I had just purchased the best car on Atamian's lot! I would definitely rate Atamian's sales personnel highly. More
I was looking for a dependable car in mid to high 20K range. Did the ground work on Edmunds and got multiple quotes. Checked other car models. Bill G. from Atamian did immediate reply to my request. Af range. Did the ground work on Edmunds and got multiple quotes. Checked other car models. Bill G. from Atamian did immediate reply to my request. After couple phone calls, went to the dealership, met Bill and had initial chat. He introduced me to Jim Grammas. Very professional, no pressure and he gave the car for test drive. Came back and gave my price and he accepted, threw couple of freebees :-). The entire car purchase experience was very pleasant and short. Bought Accord EX-L V6. Car is totally awesome and no comparison to older Accords. I recommend Bill and Jim tag team without any hesitation. I am looking for same experience with service folks. Let see what happens. More
The sales experience was pleasant and low pressure. They were able to answer all of our questions and, best of all, there were no surprises or unexpected costs. We solicted internet quotes on Honda Odyssey were able to answer all of our questions and, best of all, there were no surprises or unexpected costs. We solicted internet quotes on Honda Odysseys from the Honda website and received the best quote from Atamian. There was no haggling or surprises and the price was honored on the in-stock vehicles. If we asked questions that the salesman didn't know, he quickly found the answer. After the purchase, they spent an hour making sure we understood how everything in our vehicle worked. The salesman checked in several times to make sure we were happy with the purchase. Overall a very good experience. More
I had a great visit with the dealership......Shane was wonderful and spoek about the options with different years and models......... He gave me great guidance and support thru the process....... The pric wonderful and spoek about the options with different years and models......... He gave me great guidance and support thru the process....... The price was right in line with others as well - the value was there. All staff members were courteous and professional. They were able to get me financing in a short period of time and explained thoroughly the process. I love my new car and am very happy that I was able to deal with the folks at Atamian VW. More
I left my lights on for about 1/2 hour by error. When I went to start my 2006 Civic It did not start. I call AAA and they tried. It started and then shut off. Car was towed to Atamian; left a note stating went to start my 2006 Civic It did not start. I call AAA and they tried. It started and then shut off. Car was towed to Atamian; left a note stating the problem; Car still under the warrantee and mentioned that I wanted a call. I did not receive a call so I called them. They said that they were just about ito bring it in and it needed a "4-5 hour" charge as battery was completely dead. I did not understand that statement as there was still a little light when I left it at the dealership. Even the AAA driver and witnesses at Town Hall will verify this statement. I also stated that I would like to have the recall work done on the vehicle. When I called later, Al in service department told me that he had to charge me 99.50 for labor on recharging and reprogramming the key and that the recall on this was already done before. I told him the recall was not done, After arguing, He finally admitted that he was looking at a 2001 Civic recall and not my car. I hope others are not told that recall work is done when it is not. Was there a problem with the computer? I asked the person not to do the recall as I was going to bring it to another dealership. But he went ahead and did it. He also said that he had to reprogram the key. Why wasn't I informed of this aas I requested and why isn't this covered by Honda. I have a complaint going in to Honda. At first Al said the battery was n't completely dead which it wasn't . They even said the AAA person started the battery incorrectly. We had witnesses and the connections to the battery were made correctly. When I went to pick up the car, the staff was somewhat rude and I attributed that to being late in the evening (8pm) and they were just going home. I felt awkward and poorly treated. The service department did not honor my request to call; work was done without my approval; Recall was misreported and recall was done when I asked them not to do it. Further letters are being sent to the proper authorities BBB, AG office, Honda Corp, etc.... All I asked for Atamian to credit my money back. I would pay for the towing. In this case it was not the $99 but the principal of it all and the incorrect services rendered. I also feel that Honda should honor its 3 year commitment on the battery especially if it affects the key which the person at Honda didn't quite know about. I would like Atamian to do the honorable thing and credit my account with Discover. More
The experience at Atamian was top notch. Jim and Bill were both courteous, friendly, and very knowledgeable. The entire process was fantastic. No haggling. No stress. It all happened so quickly and s were both courteous, friendly, and very knowledgeable. The entire process was fantastic. No haggling. No stress. It all happened so quickly and smoothly. We are really happy with the negotiated price and the CR-V. We recommend anyone in the market for a Honda or Volkswagon should consider Atamian (Jim and Bill in particular). Thank you. More
I was very pleased with everyone I dealt with at Atamian Honda, they are professional & most importantly honest & do not play games like other dealers giving you a different price on the phone just to get y Honda, they are professional & most importantly honest & do not play games like other dealers giving you a different price on the phone just to get you in. I had just about decided to keep my old car 99 Honda CRV so I did not have to deal with garb I was getting from other dealers, Commmonwealth Honda included. I am glad there are still honest, dealers out there who's man concern is the customer. "EVERYONE" I have dealt with at Atamian goes out of their way & treats you with respect & thoughtfulness, they are great! I certainly would not hesitate for one second to recommend them to anyone I know that is looking for a car! Thanks Tim, Bill & also to the financer & sales Mgr. Karen Valente More
Atamian was very helpful, informative, friendly, and outgoing! I was extremely happy with the sales service I received and I absolutely love my new car and would definitely recommend atamian to anyone outgoing! I was extremely happy with the sales service I received and I absolutely love my new car and would definitely recommend atamian to anyone looking to purchase a vehicle and I would definitely return to them again for any future purchases. Thank you, C. Zabbo More