Atamian Honda

I was quoted a price for a 2006 2.5 Jetta. I agreed to the price. I asked what they would give me for my trade - it went from $200 -$300, to $100 and then back to $200. I was told they did not want the t the price. I asked what they would give me for my trade - it went from $200 -$300, to $100 and then back to $200. I was told they did not want the trade in but they would "do me a favor". I said I was not sure about keeping the car or not. I was told "no problem". If you don't bring in the trade you will just pay the $200 we were willing to take off the price. I decided not to let them do me a favor and I kept the $200 car. I again agreed to the original price, put 1/2 down on the car, went back the next day to pick up the car and pay the balance and guess what. They want above and beyond what they were willing to give me for my trade in. They refused to give me my check back. I believe this was a very deceptive practice. They acted in bad faith. I am forced to put a stop payment (at my expense) on the check I had given them. I should have known not to do business with them when I observed one of the sales managers screaming at a customer who was driving away. I am left to believe that they are a business that has a history of doing this to customers. More

I cannot recommend this dealer. I have had a few of the major services done on my Honda by Atamian. They are expensive, even by Honda dealer standards, but I continued to use them because their location w major services done on my Honda by Atamian. They are expensive, even by Honda dealer standards, but I continued to use them because their location was convenient and I expected I would get better service for the extra cost. It turns out that is not the case. A part I bought from them and had installed failed prematurely and should have been covered under the part's warranty. Atamian required expensive labor charges to "prove" that the part was at fault for the failure and would not refund that charge, even if they did prove that the part was at fault. I expect more from a dealer if I am going to pay the extra costs to go to them. Most of the service advisors I have dealt with just do their job and aren't excpetionally friendly or helpful. Jason who helped me on one service is an exception- he was helpful and friendly and made getting my car worked on a pleasant experience. I have no complaints about the quality of work that they perform. Aside from the one premature part failure, I have not had any problems with the work they have done. More

From the moment I walked in I new it was the right place to be. No pressure, everyone said hello and I bought the second car I drove. The service dept is second to none and that's the reason my husband an to be. No pressure, everyone said hello and I bought the second car I drove. The service dept is second to none and that's the reason my husband and I went back and bought our insight. We tell everyone...it's not just the vehicle, but the service that makes the difference! More