
Atamian Honda
Tewksbury, MA
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I have leased two vehicles from Atamin and have also suggested it to other friends and family memebers. Overall the Atamian team does a great job. They usually go above and beyond to make sure you l suggested it to other friends and family memebers. Overall the Atamian team does a great job. They usually go above and beyond to make sure you leave happy. The only negative thing I have to say is the registration process can be a bit time consuming, but considering the other great services you receive it makes it all worth while in the end. More
The dealership (most notably the sales rep John Pudlo) was friendly, courteous, knowledgeable and professional. The service I received was unparralled (and I have participated in three car purchases since was friendly, courteous, knowledgeable and professional. The service I received was unparralled (and I have participated in three car purchases since February of 2007). The financial aspect was by far the quickest and least annoying I have ever experienced. More
I was treated with respect and courtesy by Shane. He worked very hard to make sure I got the right car for myself and family, then negotiated a great price. Everything was in place when I came to pick u worked very hard to make sure I got the right car for myself and family, then negotiated a great price. Everything was in place when I came to pick up the car and he gave me a great review of all the controls and features. It was a great experience and I will recommend and have already recommended potential buyers to do business with Atamian. Len Piro More
The two guys that run the internet sales department were great. They made the process of buying a new truck easy and I felt that I was getting the best price and service. They are considerate and think of great. They made the process of buying a new truck easy and I felt that I was getting the best price and service. They are considerate and think of the customer. They made the process painless. Good job, I have and I would recomend them to everyone. I will have my vehicle serviced at this dealership and when the time comes I will buy my next vehicle from them. Rick Burtt 2008 Honda Ridgeline (love It) More
I really appreciate their time and effort spent on us finding a 2008 honda civic ex coupe for my daughter. My husband had spent the good part of a week researching and getting prices from dealers. ATAMIA finding a 2008 honda civic ex coupe for my daughter. My husband had spent the good part of a week researching and getting prices from dealers. ATAMIAN was the only dealer who after telling me the price actually honored what they told me on teh phone. I arrived to have all my paperwork ready and waiting for me. Just a great place ot do business.. More
I went in interested in buying a new Civic. Talked to a Salesperson and tried to negotiate a deal for slightly less than invoice. I didn't feel guilty offering them less than invoice knowing that they got Salesperson and tried to negotiate a deal for slightly less than invoice. I didn't feel guilty offering them less than invoice knowing that they got $400+ back from Honda after the sale and they had a $300 paperwork fee...so they were making some $ off the deal. They rejected my offer and I went on my way (after the standard sales pitch BS). I received a call from the Salesperson a couple days later saying that they received the model and color Civic that I wanted and were now willing to give me the car for my previous offer (slightly below invoice). I asked if there was any contingency on the offer to make sure they wouldn't require me to finance through them. The salesperson assured me that they didn't care where I got the financing through...they just wanted me to come in that evening and close the deal. I came in that evening as promised, went through the process of signing forms and giving them my info. While I was there, the salesperson discovered that the car they were going to sell me was already sold. The salesperson assured me though that they could get another in a couple days and would still honor our agreed on price. They charged my credit card for the down payment and I sat down with their financing guy to review the financing options (I figured so that I could see their best rate and decide if I wanted to finance with them or not). While talking to the finance guy, he told me that I could only finance through them for me to get the car at the agreed on price. He told me that the salesperson was wrong. Since their rates were 2% above what I could get elsewhere (e.g. eLoan.com), I decided against financing with them and said they would not sell me the car. After expressing my frustration that they lied to me and waisted my time (1+hours waiting to close the sale) they refunded me my deposit. I wish I checked out this site before I went to Atamian. My experience sounds similar to the bait-and-switch deals about which other reviewers complained. The sign of a good dealership is that if they make a promise, even if it turns out to be a mistake, they will honor their promise. Atamian failed this litmus test. Needless to say, Atamian has forever lost my business. Buyer beware! More
I had given my 2000 Honda Accord car for service after my CEL turned on. Ms. Betty was my representative at Honda. They charged me $95 for Diagnosis. The reason for the CEL as I was told was that, I need to CEL turned on. Ms. Betty was my representative at Honda. They charged me $95 for Diagnosis. The reason for the CEL as I was told was that, I need to change the Alternator, Tensioner, and Belt. She wouldn't let me buy the parts from somewhere like Autozone where these 3 parts would cost me $170 and rather ordered the parts from the Honda Parts which cost me $375. On the day when the parts were ordered, she quoted me $320 for labor when I drop off the car once the parts arrived. After the parts were fixed up, my labor charge was $400. Luckily, I remembered the paper in which she had quoted me $320 for Labor. I took it to another representative Mr. Mike Alford, who quickly noticed the over charge and made the correction back to $320 without any ado. My total cost for replacing (after correction) the alternator, belt tensioner, and belt was $850. That is a totally ridiculous pricing by any standards considering that this car is 7 years old now. Don't ever take your car Honda Service, even if you have to don't take it to Atamian Honda, even so if you have no other choice but to take your car to Atamian Honda, do not take it to Ms. Betty. More
We had a very similar experience to another reviewer. Negotiated a fair price including $3500 for a trade (which was very fair to a little low) even though their paperwork showed a trade-in allowance of Negotiated a fair price including $3500 for a trade (which was very fair to a little low) even though their paperwork showed a trade-in allowance of $6900 (no way worth that). Had to bring the trade back, so 2 hours later (back and forth home) the deal changes so the trade is only worth $2200-$2500 and now the price is over $1000 higher than negotiated. We were furious! We demanded the negotiated price or said we'd walk. The manager was fine with that, shook our hands and walked away! NEVER EVER again will I step foot on that dealership's lot! TOTAL bait and switch. STAY AWAY! More
I was new in The area and had 2 Honda vehicles, Odyssey and Accord. This place was convenient for servicing. We moved from Dallas, and compared to the experience I got there (dealt with the same dealership and Accord. This place was convenient for servicing. We moved from Dallas, and compared to the experience I got there (dealt with the same dealership for 8 years), this place is really bad. 1. They seem to lack the Honda training - it combines European car dealership and Honda dealership in teh same place, with employees dealing with both. As a result, they like to quote high and expect people to pay it. 2. They quoted 80% more than the Honda dealership in Nashua (Peters Honda) for changing timing belt & waterpump! And quoted higher two other dearler I called by at least $300/- 3. Never give them work when you are in that place with the car. Take your car out, get quotes and go back only if they are fine. y bet - you will never get big work done. 4. The service is not very thorough. They did oil changes, services on both vehicles. Sometimes, they write the next service/date. Sometimes not. I am sure the lack of a uniform training/process is reflected elsewhere. The ONLY reason I would go there is because it is closer, even though the service folks are not even remotely genuinely helpful More